Duty Manager

seek.com.au; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

The RoyalExhibition Hotel in Surry Hills is seeking a casual Duty Manager with hands-on experience in venue operations, gaming, food and beverage, and people leadership.

You will lead a medium sized team, maintain service standards, drive cost controls and sales initiatives, and oversee bar, gaming, events and food service during shifts. This is a casual role with days, nights, holidays and weekend work in a family-owned business.

Qualifications

• Casual Duty Manager role requiring knowledge in venue operations, gaming, F&B and people leadership.
• Strong customer service focus and ability to lead a team in a fast-paced hospitality setting.
• Experience supervising bar, gaming, events and functions is desirable.

Responsibilities

• Lead a medium sized team to deliver a quality customer experience.
• Set an example and drive a strong positive culture.
• Maintain cost controls and collaborate on sales-driving initiatives.
• Oversee all bar, gaming, event and food service during shifts.

Skills

Venue operations

Gaming

Food & Beverage

People management

Job description

The RoyalExhibition Hotel is a fantastic multifaceted pub that caters to a variety of clientele based in Surry Hills. The venue boastsa beautiful rooftop bar and brand new beer garden, a thriving food operation, function spaces, accommodation, a sports bar, TAB and gaming facilities.

Our Group is a family-owned business with great development opportunities for the right candidate across our hotels!

We are searching for a casual Duty Manager with knowledge in venue operations, gaming, food, beverage, and people management. The role is suited to someone who has a passion for hospitality and can demonstrate how to lead the team and be an integral part of taking it to the next level.

This is a casual position that includes days, nights, public holidays, and weekend work. A healthy work/life balance isencouraged.

The Role

As a Duty Manager your key focuses will include:

Leading a medium sized team and ensuring they are consistently delivering a quality customer experience

Setting the example for your team and driving a strong positive culture

Maintaining cost controls as well as working with the team on sales-driving initiatives

Overseeing all bar, gaming, event and food service whilst on shift.

Successful candidates will possess:

A strong focus on maintaining and driving service standards whilst increasinggrowth and return visitationto the venue

Ability to work in a fast-paced environment and have a hands-on management style

A customer focus, always aiming to provide exceptional customer service

A solid background in all facets of hotel operations, including gaming, F&B, functions & cellar areas

The ability to work unsupervised and as part of a team

Excellent personal presentation and communication skills

A desire to become a valued member of our family business and move forward in your careerwith future opportunities advertised internally first