Duty Manager

Tallebudgera Surf Club; Gold Coast City; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4-day week

5 weeks annual leave

Duty meals provided

Ongoing training and career dev

Descripción de la vacante

Tallebudgera Surf Club on the Gold Coast seeks an experienced Duty Manager to join our Management Team and oversee daily operations of the Club.

You will supervise staff, ensure adherence to policies, and drive high standards of service and product delivery across food & beverage and functions.

Formación

• Three years' experience as a duty manager.
• Solid understanding of licensed operations including food & beverage, functions and regulatory compliance.
• High volume F&B experience with exceptional customer service.
• Proactive with initiative and responsibility.
• Positive, friendly manager with a passion for customers.
• Ability to lead, mentor and motivate a team.
• Strong cash handling and daily banking discipline.
• Hands-on approach with excellent time management.

Responsabilidades

• Oversee day-to-day operations of the Club.
• Supervise staff and operational activities.
• Ensure compliance with Club policies and procedures.
• Deliver high standards of customer service and products.

Conocimientos

Duty management experience

Customer service leadership

Cash handling

Educación

RMLV

RSA

RSG

Approved Managers Licence

Descripción del empleo

Located at Palm Beach on the beautiful Gold Coast, Tallebudgera Surf Club (awarded \"Best Surf Life Saving Club\" and \"Best Small Club\" 2026), has completed a major multi-million-dollar renovation that has truly transformed the Club. The renovation includes a brand new state of the art kitchen which facilitates a full serviced ocean front restaurant, function rooms and a new café and beachside coffee shop.

An opportunity has become available for a highly motivated and proactive Duty Manager to join our Management Team to oversee the day-to-day operations of the Club.

Under the guidance of the Director of Operations, the Duty Manager is to undertake the duties of management and the supervision of the Club’s activities, functions and business, along with the supervision and control of staff.

The Duty Manager must be fully conversant with the Club’s policies and operating procedures and must be ready to take a “hands on” approach to ensure consistent delivery of high standards of customer service and products.

All about you:

• You have at least three years' experience as a duty manager


• A sound understanding of all areas of licensed operations, including food and beverage, functions, gaming (desirable but not essential) & regulatory compliance


• High volume food & beverage experience with a commitment to exceptional customer service standards


• Have initiative and be willing to take responsibility


• You are a positive friendly manager with a real passion for customers


• You enjoy the challenge of leading, mentoring and motivating your team


• Exemplary cash handing skills with a focus on complete daily venue banking


• A strong hands-on approach with excellent time management skills


• You have a current RMLV, RSA, RSG and Approved Managers Licence

What we can offer you:

• Be a part of a collaborative team


• Ongoing training and career development opportunities


• We offer work-life balance and celebrate our achievements and milestones


• Attractive salary with 5 weeks Annual Leave


• 4-day week


• Duty meals provided