Duty Manager

Tallebudgera Surf Club Inc; Gold Coast City; Presencial; AUD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ongoing training

5 weeks annual leave

4-day work week

Duty meals provided

Descripción de la vacante

Tallebudgera Surf Club on the Gold Coast is seeking a proactive Duty Manager to join our management team and oversee the day-to-day operations of the Club, following a major renovation and a state-of-the-art kitchen for front-of-house dining and events.

You will lead a dynamic team, ensure compliance with licensing and regulatory requirements, maintain exceptional customer service, and contribute to a balanced work week with 4-day schedule and benefits such as paid leave.

Formación

• At least three years' experience as a duty manager.
• Sound understanding of licensed operations including food & beverage.
• High volume food & beverage experience with exceptional customer service.
• Initiative and responsibility; hands-on manager.
• Strong leadership, mentoring, and team motivation.
• Current RMLV, RSA, RSG and Approved Managers Licence.

Responsabilidades

• Oversee day-to-day operations of the Club.
• Supervise and support staff across all functions.
• Maintain high standards of customer service and products.
• Lead, mentor and motivate the team.
• Ensure compliance with policies and procedures.

Conocimientos

Customer service

Team leadership

Cash handling

Time management

Proactive approach

Descripción del empleo

Located at Palm Beach on the beautiful Gold Coast, Tallebudgera Surf Club (awarded "Best Surf Life Saving Club" and "Best Small Club" 2026), has completed a major multi-million-dollar renovation that has truly transformed the Club. The renovation includes a brand new state of the art kitchen which facilitates a full serviced ocean front restaurant, function rooms and a new café and beachside coffee shop.

An opportunity has become available for a highly motivated and proactive Duty Manager to join our Management Team to oversee the day-to-day operations of the Club.

Under the guidance of the Director of Operations, the Duty Manager is to undertake the duties of management and the supervision of the Club’s activities, functions and business, along with the supervision and control of staff.

The Duty Manager must be fully conversant with the Club’s policies and operating procedures and must be ready to take a “hands on” approach to ensure consistent delivery of high standards of customer service and products.

All about you:

You have at least three years' experience as a duty manager

A sound understanding of all areas of licensed operations, including food and beverage, functions, gaming (desirable but not essential) & regulatory compliance

High volume food & beverage experience with a commitment to exceptional customer service standards

Have initiative and be willing to take responsibility

You are a positive friendly manager with a real passion for customers

You enjoy the challenge of leading, mentoring and motivating your team

Exemplary cash handing skills with a focus on complete daily venue banking

A strong hands-on approach with excellent time management skills

You have a current RMLV, RSA, RSG and Approved Managers Licence

What we can offer you:

Be a part of a collaborative team

Ongoing training and career development opportunities

We offer work-life balance and celebrate our achievements and milestones

Attractive salary with 5 weeks Annual Leave

4-day week

Duty meals provided