Duty Manager

Australian Venue Co; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Leadership development

Venue discounts

Job summary

The Brighton Metro Hotel, part of Australian Venue Co., Adelaide, is seeking an experienced Duty Manager to lead day-to-day operations, develop a high-performing team and deliver exceptional guest experiences in a fast-paced, community-focused venue.

You'll coach on the floor, drive service standards, ensure RSA, RSG, food safety and WHS compliance, and work closely with the Venue Manager and kitchen/FOH teams to continually improve performance.

Qualifications

• Experience leading hospitality operations and teams.
• Hands-on leader who works from the floor.
• Ability to thrive in a fast-paced environment and set a strong example.
• RSA and RSG certifications (or ability to obtain) before starting.

Responsibilities

• Lead day-to-day venue operations.
• Coach, mentor and develop the team.
• Deliver exceptional guest experiences and service standards.
• Maintain RSA, food safety and WHS compliance.
• Collaborate with Venue Manager and kitchen/FOH to improve performance.

Skills

Leadership

RSA certification

RSG certification

Job description

Lead one of Adelaide's iconic hospitality venues. The Brighton Metro Hotel is a true local favourite, offering something for everyone—from the popular Charlie's Diner buffet and family dining to a vibrant Sports Bar, Beer Garden, gaming room and function spaces. With a strong community focus and a fast-paced operation, we're looking for an experienced hospitality leader to take the next step in their career.

About the Role

As Duty Manager, you'll lead the day-to-day operations of the venue while developing a high-performing team and delivering exceptional guest experiences. You'll be passionate about hospitality, commercial performance and creating a positive team culture.

What You'll Be Doing

• Leading all day-to-day venue operations
• Coaching, mentoring and developing your team
• Driving exceptional guest experiences and service standards
• Maintaining compliance with RSA, food safety and WHS requirements
• Working closely with the Venue Manager, kitchen and FOH team to continually improve venue performance

We're Looking For Someone Who

• Has previous leadership experience within hospitality
• Is a hands-on leader who enjoys leading from the floor
• Thrives in a fast-paced environment and leads by example
• Holds a current RSA & RSG (or can obtain one before commencing)

What's on Offer

• Competitive salary package
• Career progression across one of Australia's largest hospitality groups
• Ongoing leadership development and training
• Discounts across Australian Venue Co venues
• The opportunity to lead an iconic community venue with multiple revenue streams

Ready for your next challenge?

Australian Venue Co. is a food and beverage-led hospitality group that operates over 200 venues across Australia. AVC prides itself on creating exceptional customer experiences, offering exciting hospitality career pathways and tailoring every venue to its local community. AVC is best known for landmark Australian pubs such as the Regatta Hotel, The Espy, Duke of Wellington, Imperial Hotel & more.