Duty Manager: Lead a vibrant, fast-paced venue team

Australian Venue Co; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Leadership development

Venue discounts

Job summary

The Brighton Metro Hotel, part of Australian Venue Co., Adelaide, is seeking an experienced Duty Manager to lead day-to-day operations, develop a high-performing team and deliver exceptional guest experiences in a fast-paced, community-focused venue.

You'll coach on the floor, drive service standards, ensure RSA, RSG, food safety and WHS compliance, and work closely with the Venue Manager and kitchen/FOH teams to continually improve performance.

Qualifications

• Experience leading hospitality operations and teams.
• Hands-on leader who works from the floor.
• Ability to thrive in a fast-paced environment and set a strong example.
• RSA and RSG certifications (or ability to obtain) before starting.

Responsibilities

• Lead day-to-day venue operations.
• Coach, mentor and develop the team.
• Deliver exceptional guest experiences and service standards.
• Maintain RSA, food safety and WHS compliance.
• Collaborate with Venue Manager and kitchen/FOH to improve performance.

Skills

Leadership

RSA certification

RSG certification

Job description

The Brighton Metro Hotel, part of Australian Venue Co., Adelaide, is seeking an experienced Duty Manager to lead day-to-day operations, develop a high-performing team and deliver exceptional guest experiences in a fast-paced, community-focused venue.

You'll coach on the floor, drive service standards, ensure RSA, RSG, food safety and WHS compliance, and work closely with the Venue Manager and kitchen/FOH teams to continually improve performance.