Dispatch & Logistics Coordinator | Flexible Hours

Soudal; Blacktown; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Onsite parking

Monthly lunch

Job summary

Soudal Australia in Glendenning, NSW is seeking an experienced Dispatch Officer to join our growing team. This full-time role ensures efficient and timely dispatch of goods to customers, maintaining accuracy and a customer-centric approach.

You will coordinate dispatch from the warehouse, liaise with customer service and warehouse teams, manage deliveries in SAP, and prepare shipment documentation including Loscam and manifests. SAP and Machship experience preferred.

Qualifications

• Must have experience in dispatch/logistics, preferably in manufacturing/warehousing.
• Excellent communication with internal and external stakeholders.
• Proficiency with warehouse management and ERP systems including SAP.

Responsibilities

• Coordinate the dispatch of goods from warehouse to customers ensuring on-time delivery.
• Liaise with customer service and warehouse teams to confirm order details and organise transportation.
• Manage daily workload in SAP by creating deliveries and picking orders.
• Prepare shipment documentation including Loscam pallet hiring, delivery and manifest documents.
• Ensure manifesting is completed daily for transportation.
• Register picking orders (scanning) and complete goods issues for finance in SAP.
• Provide customer service by responding to inquiries and addressing delivery issues via Freshdesk.
• Organise reverse logistics by booking returns and emailing documents.
• Maintain records and generate reports on dispatch activities.

Skills

Attention to detail

Communication

Time management

Problem-solving

Organisational skills

Customer service

Team coordination

Tools

SAP

Machship

Freshdesk

ERP systems

Job description

Soudal Australia in Glendenning, NSW is seeking an experienced Dispatch Officer to join our growing team. This full-time role ensures efficient and timely dispatch of goods to customers, maintaining accuracy and a customer-centric approach.

You will coordinate dispatch from the warehouse, liaise with customer service and warehouse teams, manage deliveries in SAP, and prepare shipment documentation including Loscam and manifests. SAP and Machship experience preferred.