Disability Support Worker

Equality Disability & Health Care Services; Penrith City Council; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Flexible shifts across locations

Training and development opportunities

Inclusive team culture

Job summary

Equality Disability & Health Care Services in Penrith, NSW is seeking reliable, compassionate Support Workers to provide 1:1 support to clients with complex mental health needs. You will work in Penrith-based settings, applying trauma-informed practice and ensuring safety and dignity in everyday activities.

The role focuses on daily living assistance, community access, documentation, and adherence to NDIS practice standards, with opportunities for ongoing training and a supportive team culture.

Qualifications

• Experience working within the disability support sector.
• Experience supporting participants with mental health conditions and complex trauma backgrounds.
• Understanding and application of trauma-informed care principles.
• Experience with documentation, progress notes, and compliance records.

Responsibilities

• Provide 1:1 or 2:1 support to participants.
• Assist with daily living tasks, including personal care, meal prep, and transport.
• Support community access, appointments, social outings, and skill-building programs.
• Promote participant independence, choice and capacity building.
• Build strong relationships with participants, families and stakeholders.
• Maintain progress notes, incident reports and required documentation.
• Follow participant support plans and NDIs practice standards.

Skills

Disability sector experience

Mental health support

Trauma-informed care

Documentation

Client support (1:1/2:1)

Emergency response awareness

Job description

Equality Disability & Health Care Services – Penrith NSW

Equality Disability & Health Care Services is looking for reliable, compassionate, and experienced Support Workers to join our growing team based in Penrith. As an experienced Support worker, you will provide 1:1 support to a client with complex mental health support needs. The successful candidate will have experience supporting people with conditions such as Borderline Personality Disorder, Schizophrenia, and trauma-related presentations, and will bring a trauma-informed approach to their practice.

Disability Support Worker

About the role

Equality Disability & Health Care Services is looking for reliable, compassionate, and experienced Support Workers to join our growing team based in Penrith. As an experienced Support worker, you will provide 1:1 support to a client with complex mental health support needs. The successful candidate will have experience supporting people with conditions such as Borderline Personality Disorder, Schizophrenia, and trauma-related presentations, and will bring a trauma-informed approach to their practice.

Key responsibilities

• Provide 1:1 or 2:1 support to participants

• Assist with daily living tasks, including personal care, meal preparation, and transport

• Support participants with community access, including appointments, social outings, fitness activities, and skill-building programs

• Promote participant independence, choice, and capacity building

• Build strong, professional relationships with participants, families, and stakeholders

• Maintain accurate progress notes, incident reports, and documentation

• Follow participant support plans and uphold NDIS practice standards

What we’re looking for

• Experience working within the disability support sector

• Strong experience supporting participants with mental health conditions and complex trauma backgrounds

• Understanding and application of trauma-informed care principles

• Experience working within restrictive practice frameworks and implementing behaviour support strategies appropriately

• Strong administrative and documentation skills, including progress notes, incident reporting, and compliance records

Risk and Safety Information:

• The client may at times present with verbal aggression. If this occurs, staff are required to disengage and remove themselves from the environment for their own safety.

• Staff must be able to recognise and respond appropriately to safety concerns, including contacting emergency services where required.

Requirements

• NDIS Worker Screening Check

• Working With Children Check

• Current First Aid & CPR certification

• Valid driver’s licence and access to a reliable vehicle

• Right to work in Australia

What we offer

• Flexible shifts across multiple locations

• Supportive and inclusive team culture

• Ongoing training and professional development opportunities