Experienced Support Worker - Psychosocial Disability and Corrections

Milestone Support Services; Cumberland; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Consistent ongoing shifts

Growth into senior roles

Training in forensic support

Structured environment

Rewarding work making real impact

Job summary

Milestone Support Services is seeking Experienced Male Support Workers with backgrounds in security, corrections, or mental health to support psychosocial disability and forensic participants. Roles include working in accommodation settings and community, managing complex behaviours, and maintaining safety.

Successful candidates will have NDIS Worker Screening, Police Check, First Aid/CPR, a valid driver’s licence, and strong communication. Weekend and night availability is required.

Qualifications

• NDIS Worker Screening Check is required.
• National Police Check is required.
• First Aid & CPR certification required.
• Valid Driver’s Licence and reliable vehicle.

Responsibilities

• Support participants with forensic and complex behavioural backgrounds.
• Use de-escalation techniques to manage challenging situations.
• Assist with daily living and community participation.
• Support emotional regulation and behavioural goals.
• Transport participants to appointments and activities.
• Complete incident reports and case notes.
• Collaborate with allied health teams and coordinators.
• Maintain safety for participants, staff, and community.

Skills

De-escalation techniques

Strong communication

Calm under pressure

Professional boundaries

Tools

First Aid & CPR

Job description

Experienced Support Worker - Psychosocial Disability and Corrections

Male Forensic & Complex Behaviour Support Worker

Locations: Granville | Rhodes | Sutherland | Campbelltown | Penrith | Maroubra | Carlton

Job description:

Support Workers – Psychosocial Disability & Corrections

Milestone Support Services specialises in supporting individuals with:

• Psychosocial disabilities

• Forensic and justice-related backgrounds

• Complex behaviours

• Mental health challenges

• Transitional accommodation needs

• Youth and adult participants requiring high-level behavioural support

Our team works closely with participants transitioning from:

• Corrections and custodial settings

• Hospital and mental health units

• Homelessness and unstable environments

• Youth justice and community justice pathways

We are building a strong team of resilient, professional male support workers capable of working with high-risk and high-needs participants in a trauma-informed and person-centred manner.

About the Role

We are currently seeking experienced Male Support Workers with backgrounds in:

• Security

• Corrections

• Youth justice

• Mental health

• Community services

• Hospital security

• Behaviour support

• Crisis response environments

This role is ideal for individuals who are confident managing:

• Complex behaviours

• Aggression and escalation

• Emotional dysregulation

• Community risk situations

• Participants with forensic histories

• High-pressure environments

You will support participants both in accommodation settings and out in the community while maintaining professional boundaries, safety awareness, and calm communication.

Key Responsibilities

• Supporting participants with forensic and complex behavioural backgrounds

• Managing challenging situations using de-escalation techniques

• Assisting with daily living and community participation

• Supporting emotional regulation and behavioural goals

• Transporting participants to appointments and activities

• Completing professional incident reports and case notes

• Working collaboratively with allied health teams and coordinators

• Maintaining safety for participants, staff, and the community

Highly Regarded Experience

We strongly encourage applicants with experience in:

• Security industry

• Corrections or custodial settings

• Youth justice

• Mental health wards

• Hospital security

• Drug & alcohol services

• Crisis intervention

• Behavioural support environments

Candidates with strong situational awareness, conflict resolution skills, and professional communication are highly valued.

Essential Requirements

• NDIS Worker Screening Check

• National Police Check

• First Aid & CPR Certificate

• Valid Driver’s Licence and reliable vehicle

• Strong written communication and incident reporting skills

• Ability to remain calm under pressure

• Availability for weekends, active nights, and emergency shifts where required

What We Offer

• Consistent ongoing shifts

• Supportive leadership and management

• Opportunities for growth into senior roles

• Training in forensic support and complex behaviours

• A professional and structured environment

• Rewarding work making real impact in people’s lives

Important

This role is NOT security work. While security and justice-related experience is highly regarded, all support must be delivered using a trauma-informed, person-centred, and recovery-focused approach aligned with NDIS standards.

We are looking for workers who are:

• Calm under pressure

• Professional and emotionally intelligent

• Strong communicators

• Reliable and accountable

• Able to build rapport while maintaining boundaries