Disability Support Pro - Complex Care & Mental Health

Specialist Support Solutions; Rockhampton Regional; On-site; AUD 39,000 - 47,000; Full time

Job summary

Specialist Support Solutions is seeking experienced Disability Support Workers for Rockhampton region across Gracemere, Mount Morgan and Yeppoon. You will provide person-centred support to participants with complex disability, mental health and behavioural needs, contributing to safety and independence.

You will work with participant teams, deliver essential personal care, daily living tasks, mobility support, and documentation while following care plans and organisational procedures.

Qualifications

• Minimum 12 months experience as a Disability Support Worker or in a similar care/support role.
• Experience supporting people with disability, complex support needs, mental health needs or behaviours of concern.
• Ability to provide respectful, person-centred and trauma-informed support.
• Ability to remain calm, professional and resilient in challenging situations.
• Strong communication, documentation and problem-solving skills.
• Ability to follow support plans, care plans, Behaviour Support Plans and organisational procedures.
• Willingness to complete participant-specific training and competency assessment where required.
• Ability to work as part of a participant team and communicate concerns appropriately.
• Availability to work a rotating roster, including mornings, afternoons, evenings, weekends, sleepovers, active nights and public holidays where required.

Responsibilities

• Providing personal care while maintaining dignity, privacy and independence.
• Supporting participants with activities of daily living, meal preparation, domestic assistance, appointments and community access.
• Providing safe manual handling support, including use of hoists, slings, wheelchairs and other mobility equipment.
• Supporting participants with emotional regulation, communication, social skills and independence.
• Implementing Positive Behaviour Support strategies in accordance with Behaviour Support Plans.
• Responding calmly and professionally to behaviours of concern, including verbal aggression, physical aggression, property damage, emotional dysregulation or inappropriate comments.
• Monitoring and reporting changes in physical health, emotional wellbeing, behaviour or presentation.
• Maintaining professional boundaries while building safe, consistent and supportive relationships.
• Completing accurate documentation, progress notes and incident reporting as required.

Skills

Disability support

Trauma-informed care

Communication

Documentation

Teamwork

De-escalation

Job description

Specialist Support Solutions is seeking experienced Disability Support Workers for Rockhampton region across Gracemere, Mount Morgan and Yeppoon. You will provide person-centred support to participants with complex disability, mental health and behavioural needs, contributing to safety and independence.

You will work with participant teams, deliver essential personal care, daily living tasks, mobility support, and documentation while following care plans and organisational procedures.