Disability Area Coordinator: Lead & Empower Care Teams

Tradewind; Sydney; Vor Ort; AUD 85.000 - 110.000; Vollzeit

Zusammenfassung

Webcentral is seeking a Customer Care Team Leader in Sydney to support employees and act as an escalation point for customers. The role requires a flexible approach and a passion for leadership, coaching, growth, and development as we are a team with strong focus on service.

You will lead and coach the customer care team, drive growth, and ensure high-quality support for internal and external stakeholders, while maintaining a positive and proactive service culture.

Aufgaben

• Provide an effortless and positive experience for Webcentral group employees requiring support.
• Act as escalation point for customers.
• Lead, coach and develop the team to foster growth and continuous improvement.

Jobbeschreibung

Customer Care Team Leader – Sydney (Internal applications only)

Sydney Webcentral

Job Description

Position Summary

The purpose of this role is to provide an effortless and positive experience for Webcentral group employees who require support, while also acting as an escalation point for our customers. Having a flexible approach to work, and a passion for leadership, coaching, growth, and development is a must, as we are a team with strong