Director or Spa & Wellness

1 Hotel Melbourne; Melbourne; On-site; AUD 180,000 - 280,000; Full time

Job summary

1 Hotel Melbourne is seeking a thoughtful Spa & Wellness Director to lead Bamford Wellness Spa, bringing a nature-inspired approach to luxury hospitality. You will shape a holistic wellness experience, inspire a high-performing team, drive revenue, and partner across the hotel to deliver exceptional guest journeys in a purpose-driven, design-led environment.

This role combines strategic leadership with hands-on execution in Melbourne, delivering innovative spa programming aligned with Bamford

Qualifications

• Proven leadership across premium hospitality or spa brands.
• Strong commercial acumen and budgeting experience.
• Experience in spa leadership and treatment programs.

Responsibilities

• Lead day-to-day operations of Bamford Wellness Spa with service and revenue focus.
• Develop strategic plans to position Bamford Spa as a leader in luxury wellness.
• Create and enhance wellness experiences, spa programming and menus.
• Build cross-functional relationships across the hotel.
• Spearhead sustainability and conscious hospitality initiatives.
• Oversee scheduling, procurement, inventory, maintenance and deployment.
• Maintain knowledge of Bamford Spa products, services and standards.
• Ensure presentation, cleanliness, compliance and excellence.
• Monitor budgets, profitability and daily revenue opportunities.
• Lead, coach and develop the spa team with accountability.

Skills

Leadership

Strategic planning

Brand strategy

Wellness programming

Financial management

Guest experience

Job description

At 1 Hotels, we believe that the world is beautiful, and we want to keep it that way.

That same philosophy shapes everything we do, especially the experiences we create for our guests. We’re looking for a thoughtful, inspiring Spa & Wellness Director to lead Bamford Wellness Spa at 1 Hotel Melbourne and bring our nature-inspired approach to luxury wellness to life.

Set within our mission-driven, sustainably led hotel, Bamford Wellness Spa offers a tranquil sanctuary designed to restore mind, body and spirit. With beautiful treatment rooms, a fully fitted fitness area, pool, sauna, steam room and wellness programming, this space is a key part of the guest journey at 1 Hotel Melbourne.

As Director of Spa & Wellness, you will shape and lead a holistic wellness experience that reflects the values of both 1 Hotels and Bamford. This role calls for a strategic and hands-on leader who can inspire a high-performing team, drive commercial success, elevate the guest experience, and position Bamford Wellness Spa as a leading luxury wellness destination in Melbourne.

What You’ll Do

• Lead the day-to-day operations of Bamford Wellness Spa and wellness facilities, with a strong focus on service excellence and revenue performance
• Develop and execute strategic plans to position Bamford Spa as a leader in the luxury wellness sector
• Create and enhance wellness experiences, spa programming and treatment offerings in line with brand standards and guest expectations
• Build strong cross-functional relationships across the hotel to ensure seamless operations and an exceptional guest journey
• Spearhead initiatives that reflect our values, sustainability ethos and commitment to conscious hospitality
• Oversee all operational areas including scheduling, procurement, inventory control, facility maintenance and team deployment
• Maintain complete knowledge of Bamford Spa products, services and treatment standards
• Ensure the highest standards of presentation, cleanliness, compliance and operational excellence across all spa and wellness spaces
• Monitor budgets, drive profitability and maximise daily revenue opportunities
• Lead, coach and develop the spa team, creating a culture of accountability, collaboration and care

About You

You are a passionate wellness leader with a deep appreciation for luxury hospitality, guest experience and the power of thoughtful service. You bring commercial acumen, operational strength and a leadership style that inspires others.

You will ideally bring:

• Strong leadership and communication skills
• Proven team development and mentoring capability
• Experience in strategic planning, brand strategy and positioning
• Expertise in wellness programming
• Experience in spa treatment and menu development
• Strong financial and commercial management skills
• A track record of operational excellence
• A genuine passion for the spa and wellness industry, with a commitment to high-quality service and treatment standards

Why Join 1 Hotel Melbourne

This is an opportunity to lead wellness in a hotel brand that is purpose-driven, design-led and deeply connected to nature. At 1 Hotels, we create extraordinary experiences that are both luxurious and mindful, and we’re looking for leaders who want to be part of something meaningful.

If you’re ready to shape a wellness destination that is inspiring, elevated and grounded in purpose, we’d like to hear from you.