Digital Records & Digitisation Specialist

Department of Transport and Planning; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Department of Transport and Planning in Melbourne is seeking a Records & Digitisation Officer to deliver accurate records management, mail handling and admin support in a confidential environment. You will assist staff with records systems, follow legislation and promote good records practices.

Responsibilities include processing incoming/outgoing mail, coordinating courier services and using Microsoft 365 applications, with a strong customer service focus and a proactive approach to risk

Qualifications

• Demonstrated experience managing records in line with legislative and organisational requirements.
• Experience with electronic document and records management systems such as Content Manager (TRIM) or equivalent, and the eConnect portal, including Parcel Tracker.
• Experience with courier booking processes and systems, and working knowledge of the Public Records Act 1973 and Public Record Office Victoria standards (desirable).

Responsibilities

• Provide accurate, timely records management, mail handling and administrative services in a confidential environment.
• Assist staff with records systems and information requests while following legislation and procedures.
• Promote good records management practices and escalate risks or issues promptly.

Skills

Digital literacy

Critical thinking

Adaptability

Customer service

Team collaboration

Tools

Content Manager (TRIM)

eConnect portal

Parcel Tracker

Job description

The Department of Transport and Planning in Melbourne is seeking a Records & Digitisation Officer to deliver accurate records management, mail handling and admin support in a confidential environment. You will assist staff with records systems, follow legislation and promote good records practices.

Responsibilities include processing incoming/outgoing mail, coordinating courier services and using Microsoft 365 applications, with a strong customer service focus and a proactive approach to risk