Records & Digitisation Specialist

Department of Transport & Planning Victoria; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

The Records and Digitisation Officer at the Department of Transport & Planning Victoria supports records management, mail handling and administrative services in a confidential environment. You will assist staff with records systems, follow legislation, support information requests and promote good records practices.

Responsibilities include processing mail, coordinating courier services, maintaining records, and using Microsoft 365 while emphasizing teamwork, professionalism and customer

Qualifications

• Experience managing records in line with legislative and organisational requirements.
• Experience using electronic document and records management systems (TRIM/eConnect).
• Experience with courier booking processes and systems.

Responsibilities

• Process incoming and outgoing mail and coordinate courier services.
• Maintain records and track service activity.
• Use Microsoft 365 applications to support daily operations.
• Work as part of a team and take ownership of tasks.
• Promote good records management practices and escalate risks or issues promptly.

Skills

Records management

Customer service

Digital tools

Teamwork

Policy compliance

Tools

Content Manager (TRIM)

eConnect portal

Parcel Tracker

Job description

The Records and Digitisation Officer at the Department of Transport & Planning Victoria supports records management, mail handling and administrative services in a confidential environment. You will assist staff with records systems, follow legislation, support information requests and promote good records practices.

Responsibilities include processing mail, coordinating courier services, maintaining records, and using Microsoft 365 while emphasizing teamwork, professionalism and customer