Desktop Support Officer

The Recruitment Hive Pty Ltd; Canberra; On-site; AUD 65,000 - 85,000; Full time

Job summary

The Recruitment Hive Pty Ltd is seeking a Desktop Support Officer to provide operational support, asset management and logistics for a Federal Government agency responsible for Australian elections. The role involves assisting with asset lifecycle, warehouse activities, and occasional travel to support national events.

Experience in asset management, logistics or ICT support is preferred, with strong record-keeping and problem-solving skills.

Qualifications

• Demonstrated experience or knowledge in asset management, logistics, warehousing, ICT support, or a related field.

Responsibilities

• Support the Logistics Manager in coordinating asset management and logistics activities.
• Assist with procurement, allocation, lifecycle management, and disposal of assets.
• Contribute to warehouse operations, relocations, and shipments to support national activities.
• Provide input and act as a support point for resolving asset and logistics issues, escalating as required.
• Undertake travel to support national activities and major events, including ICT equipment setup and deployment.

Skills

Asset management

Logistics

Warehousing

ICT support

Asset tracking

Job description

• Provide operational support, asset management, & logistics activities

Our client, an independent Federal Government agency responsible for organising, conducting & supervising Australian elections, by-elections & referendums, require the services of a Desktop Support Officer.

Key Duties & Responsabilities

• Support the Logistics Manager in coordinating asset management&logistics activities, ensuring effective workload allocation & operational readiness across the team;
• Assist with the procurement, allocation, lifecycle management, & disposal of organisational assets, safeguarding readiness & aligning operations with organisational priorities;
• Contribute to warehouse operations, relocations, & palletised shipments to support national activities & major organisational events;
• Provide specialist input & act as a support point for resolving moderately complex asset & logistics issues, escalating matters to the Logistics Manager as required; &
• Undertake travel as required to support national activities & major organisational events, including the setup, configuration, deployment, & recovery of ICT equipment & associated logistical assets, ensuring operational readiness & effective event support.

Skills & Experience Required

• Demonstrated experience or knowledge in asset management, logistics, warehousing, ICT support, or a related field;
• Experience supporting asset management activities, including the receipt, tracking, labelling, storage, allocation, & movement of equipment & assets;
• Ability to maintain accurate records & use asset tracking, inventory management, or similar business systems to support day-to-day operations;
• Experience supporting site setups, equipment deployments, stocktakes, warehouse activities, or office relocations; &
• Ability to provide basic ICT troubleshooting & support for end-user equipment, escalating more complex issues as required.

Please note that applications close on Friday the 30th October 2026 at midday.

We Value Diversity

The Recruitment Hive is a proud Equal Opportunity Employer. We recognise the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are. We encourage people with disability, indigenous, veterans and people of all backgrounds and abilities to express their interest in this role.