Associate Provision Desktop Support Officer

Compas; Canberra; On-site; AUD 70,000 - 85,000; Full time

Job summary

Compas in Canberra is seeking an Associate Provision Desktop Support Officer to manage ICT assets, logistics and site deployments in a government environment. This onsite role covers asset tracking, warehousing, inventory management and basic ICT troubleshooting.

Working to maintain accurate asset records and stock reports, you will support site setups, relocations and warehouse operations, triaging logistics requests and ensuring timely ICT support for deployed equipment.

Qualifications

• Experience or knowledge in asset management, logistics, warehousing or ICT support.
• Experience using asset tracking or inventory management systems.
• Strong organisational and communication skills with the ability to manage priorities.
• ServiceNow experience is desirable; relevant logistics or safety certifications.

Responsibilities

• Manage the receipt, tracking, labelling, storage, allocation and movement of ICT assets.
• Support site setups, relocations, equipment deployments and warehouse operations.
• Maintain accurate asset records, stocktakes and reporting using asset management systems.
• Triage logistics requests and provide basic ICT troubleshooting for deployed equipment.

Skills

Asset management

Logistics

ICT support

Organisational skills

Communication skills

ServiceNow

Tools

Asset tracking systems

Job description

Associate Provision Desktop Support Officer

Job Title:Desktop Support Officer | ICT Asset & Logistics Support ICT asset management, logistics, equipment deployments and site setups in a Canberra-based government environment. This onsite role covers asset tracking, warehousing, inventory management and basic ICT troubleshooting.
Location:Canberra, ACT
Work Arrangement: Onsite – hybrid arrangements may be considered at the hiring manager’s discretion
Contract Duration: 10 November 2026 to 30 June 2027, with a possible 12-month extension
Security Clearance Requirement: NV1
Closing Date: 10.00am, 30 October 2026
Essential Tasks:

• Manage the receipt, tracking, labelling, storage, allocation and movement of ICT assets.
• Support site setups, relocations, equipment deployments and warehouse operations.
• Maintain accurate asset records, stocktakes and reporting using asset management systems.
• Triage logistics requests and provide basic ICT troubleshooting for deployed equipment.

Key Criteria:

• Experience or knowledge in asset management, logistics, warehousing or ICT support.
• Experience using asset tracking, inventory management or similar business systems.
• Strong organisational and communication skills with the ability to manage priorities.
• ServiceNow experience is desirable, along with relevant logistics or safety certifications.

YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE:Due to the nature of this environment, candidates must hold a current NV1 clearance.