Associate Provision Desktop Support Officer

Compas Pty Ltd; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Compas Pty Ltd in Canberra is seeking a Desktop Support Officer to manage ICT asset and logistics tasks in a government environment. This onsite role covers asset tracking, warehousing, inventory control and equipment deployments.

You will support site setups, relocations, and basic ICT troubleshooting while maintaining accurate asset records and reporting in asset management systems. NV1 security clearance is required.

Qualifications

• Asset management experience in ICT assets and logistics.
• Experience with asset tracking, inventory management or similar systems.
• Strong organisational and communication skills with the ability to manage priorities.
• ServiceNow experience is desirable, along with relevant logistics or safety certifications.

Responsibilities

• Manage the receipt, tracking, labelling, storage, allocation and movement of ICT assets.
• Support site setups, relocations, equipment deployments and warehouse operations.
• Maintain accurate asset records, stocktakes and reporting using asset management systems.
• Triage logistics requests and provide basic ICT troubleshooting for deployed equipment.

Skills

Asset management

Logistics

ICT support

Inventory management

Asset tracking

Site deployments

Tools

ServiceNow

Job description

Job Title: Desktop Support Officer | ICT Asset & Logistics Support ICT asset management, logistics, equipment deployments and site setups in a Canberra-based government environment. This onsite role covers asset tracking, warehousing, inventory management and basic ICT troubleshooting.

Location: Canberra, ACT
Work Arrangement: Onsite – hybrid arrangements may be considered at the hiring manager’s discretion
Contract Duration: 10 November 2026 to 30 June 2027, with a possible 12-month extension
Security Clearance Requirement: NV1
Closing Date: 10.00am, 30 October 2026

Essential Tasks

• Manage the receipt, tracking, labelling, storage, allocation and movement of ICT assets.
• Support site setups, relocations, equipment deployments and warehouse operations.
• Maintain accurate asset records, stocktakes and reporting using asset management systems.
• Triage logistics requests and provide basic ICT troubleshooting for deployed equipment.

Key Criteria

• Experience or knowledge in asset management, logistics, warehousing or ICT support.
• Experience using asset tracking, inventory management or similar business systems.
• Strong organisational and communication skills with the ability to manage priorities.
• ServiceNow experience is desirable, along with relevant logistics or safety certifications.