Dental Receptionist/Clinic Coordinator

Dental Lounge; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Dental Lounge is seeking a friendly Clinic Coordinator/Receptionist to join our CBD-based practice. You will be the first point of contact for patients, handling bookings, inquiries, and day-to-day reception duties to support a smooth patient experience.

Ideal candidates have reception experience in healthcare, strong communication, and excellent organisational skills. The role requires the ability to multitask in a busy environment while delivering exceptional patient care in a conveniently

Qualifications

• Previous receptionist experience in healthcare or dental settings.
• Excellent verbal and written communication.
• Strong organisational skills and attention to detail.

Responsibilities

• Warmly greet and assist patients as they arrive and maintain a welcoming reception area.
• Manage appointments and patient inquiries via phone and in person.
• Coordinate billing and insurance claims and maintain patient records.
• Proactively rebook patients and support patient flow with dental professionals.

Skills

Customer service

Communication

Organization

Multitasking

Dental terminology

Job description

The Dental Group is seeking a friendly and motivated Clinic Coordinator/Receptionists to become an integral part of our vibrant teams at The Dental Lounge. This is a full-time position based in the CBD, offering a fantastic opportunity to work in a pleasant environment focused on patient care.

You will be the first point of contact for our patients, contributing to a positive dental experience while effectively managing a range of administrative tasks in a busy, supportive setting.

Key Responsibilities:

• Warmly greet and assist patients as they arrive, ensuring a welcoming atmosphere.
• Manage appointments and patient inquiries via phone and in-person.
• Coordinate patient billing and insurance claims to facilitate smooth transactions.
• Maintain accurate patient records and scheduling.
• Proactively rebook patients for treatments
• Handle correspondence, manage inventory, and keep the reception area organized.
• Work collaboratively with dental professionals to optimise patient flow.

The ideal candidate will possess:

• Previous experience in a receptionist role, preferably in a dental or healthcare setting.
• Excellent communication and interpersonal skills, with a warm and friendly demeanor.
• Strong organisational skills and attention to detail.
• Ability to multitask and handle high volumes of calls and visitors.
• Basic knowledge of dental terminology and insurance processes is a plus.
• A commitment to delivering exceptional patient care and support.
• Convenient locations close to public transport