Dental Receptionist

Pacific Smiles Group; Newcastle-Maitland; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Above award wages

Penalty rates

Gym membership discounts

Flexible roles

Career development opportunities

On-the-job coaching

Job security

Team-driven culture

Job summary

Pacific Smiles Group’s Charlestown centre seeks a friendly Dental Receptionist to join our busy practice on a full-time basis. The role supports a seamless patient journey from check-in to checkout in a modern 8-chair facility.

Manage bookings, payments and front-desk duties with on-the-job coaching. Enjoy above-award wages, penalties, gym discounts and a positive, team-driven culture in a convenient Charlestown location.

Qualifications

• Experience as a Dental or Medical Receptionist.
• Confidence managing appointment systems, payments and a busy front desk.
• Warm, patient-first approach with strong reliability and punctuality.
• Understanding of sterilisation and infection control protocols.

Responsibilities

• Greet patients and manage the front desk with a friendly demeanour.
• Schedule appointments, process payments and coordinate with dentists.
• Support chair-side duties occasionally and maintain clinic tidiness.
• Uphold sterilisation and infection control procedures and policies.

Skills

Front desk experience

Appointment scheduling

Patient-focused service

Reliable, punctual

Tools

Appointment scheduling software

Payment processing systems

Job description

Charlestown

Mon - Fri | Full-Time - no weekends!
Above award pay + penalty rates + gym membership perks!
Join a thriving centre known for its friendly team

Our Opportunity

We're looking for a friendly, customer-focused Dental Receptionist to join our busy Charlestown centre on a full-time basis.
Our modern 8-chair practice offers a wide range of dental treatments, and you'll be joining a close-knit team that prides itself on delivering a seamless patient journey from the moment someone walks through the door.

• Monday - Friday standard shift hours (8am-6pm) - enjoy genuine work/life balance!
  
• Based in the heart of Charlestown, close to shops, gyms, cinemas and public transport
  
• Work alongside a hands-on Centre Leader in a practice well-loved by its local community

What We Offer

We support your success with the right people, tools, and training - and you'll enjoy a range of benefits:

• Above award wages, penalty rates and corporate fitness discounts
  
• Flexible roles to suit your availability
  
• Learning and development opportunities to grow your career
  
• On-the-job coaching and recognition programs
  
• Job security within a rapidly growing organisation
  
• A positive, team-driven culture

Our True Purpose

As one of Australia's largest corporate dental networks, we are focused on improving the oral health of ALL Australians to the world's best. As one team, we strive to deliver a perfect patient experience and outstanding support for our dentists - and we'd love to welcome you aboard.

Your Skills and Attributes

Above all, you're friendly, enthusiastic, and dedicated, with the ability to build rapport quickly. As you may occasionally support chair-side duties, you'll also bring:

• Experienced as a Dental or Medical Receptionist
  
• Confidence managing appointment systems, payments and a busy front desk
  
• A warm, patient-first approach and a genuine team spirit
  
• Strong reliability, punctuality, and attention to detail
  
• Strong understanding of sterilisation and infection control protocols
  
• A caring, team-focused approach to patient care