Dental Receptionist

alam e pty ltd; Parramatta; On-site; AUD 48,000 - 60,000; Full time

Job summary

Painfree Dentistry in Parramatta, NSW, is seeking a friendly and organised Dental Receptionist to join our team on a full-time basis. The role involves welcoming patients, managing appointments and recalls, answering phones and emails, and handling payments and health fund claims in a fast-paced environment.

The successful candidate will have dental reception experience, strong communication skills, and proficiency with dental software.

Qualifications

• Previous dental reception experience preferred.
• Excellent communication and organisational skills.
• Confident using dental 4Windows practice software.
• Provides exceptional customer service to patients.

Responsibilities

• Welcoming patients and providing exceptional customer service.
• Managing appointments and recalls.
• Answering phones and responding to emails.
• Processing payments and health fund claims.
• Coordinating patient treatment plans and referrals.
• General administrative and reception duties.

Skills

Excellent communication

Organisational skills

Fast-paced environment

Computer skills

Team player with patient-focused

Tools

Dental software 4Windows

Job description

Painfree Dentistry is looking for a friendly, organised, and motivated Dental Receptionist to join our team.

About the Role

We are seeking a reliable team member with previous dental reception experience preferred. The ideal candidate will have excellent communication skills, be confident using dental 4windows practice software, and enjoy providing exceptional customer service to our patients.

Roster

Full-time position

One week: Monday to Friday

Every second week: Monday to Saturday, with one weekday off during that week

Key Responsibilities

• Welcoming patients and providing exceptional customer service
• Managing appointments and recalls
• Answering phones and responding to emails
• Processing payments and health fund claims
• Coordinating patient treatment plans and referrals
• General administrative and reception duties

What We're Looking For

• Excellent communication and organisational skills
• Professional presentation and a positive attitude
• Ability to work in a fast-paced environment
• Strong computer skills and attention to detail
• A team player with a caring and patient-focused approach

If you are enthusiastic, reliable, and looking to join a supportive and professional team, we'd love to hear from you.