Dental Receptionist Opportunity

Ekera Dental; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Saturday hours 9:00am–2:00pm

Friendly team environment

Modern, well-equipped practice

Job summary

Ekera Dental is seeking a friendly and organised Dental Receptionist to join a well-established practice. You’ll create a positive patient experience, manage reception duties, and support the team with billing and admin tasks.

Training is provided where needed, and Saturday hours offer flexible additional work. Ideal candidates have at least 2 years of dental reception experience and a warm, professional approach.

Qualifications

• 2+ years of dental reception experience is preferred
• Confidence in independently managing daily reception duties, with training provided where required
• A warm, friendly and professional approach to patient care
• Strong organisational skills and the ability to manage appointments, patient enquiries and administrative tasks
• Confidence handling phone calls, billing, payments and patient records
• Willingness to assist with chairside duties when required
• Excellent communication skills and a positive, team-focused attitude
• Reliability, initiative and a willingness to learn and grow

Responsibilities

• Manage daily reception duties independently when required, with training provided as needed
• Handle appointments, patient enquiries and administrative tasks to keep the practice running smoothly
• Answer phone calls, process billing and payments, and manage patient records
• Assist with chairside duties when required
• Contribute to a friendly, welcoming patient experience and support the team

Skills

Dental reception experience

Independent reception management

Communication skills

Organisational skills

Phone handling & billing

Team player

Willingness to learn

Job description

Are you a friendly, organised and enthusiastic Dental Receptionist looking for a rewarding opportunity that fits around your existing commitments?

This is a fantastic opportunity to become part of a supportive, well-established practice where you'll play an important role in creating a positive experience for every patient who walks through our doors.

We're looking for someone who enjoys connecting with people, takes pride in keeping things running smoothly and feels confident managing reception independently, with training and support provided as needed.

What we're looking for:

• 2+ years of dental reception experience is preferred

• Confidence in independently managing daily reception duties, with training provided where required

• A warm, friendly and professional approach to patient care

• Strong organisational skills and the ability to manage appointments, patient enquiries and administrative tasks

• Confidence handling phone calls, billing, payments and patient records

• Willingness to assist with chairside duties when required

• Excellent communication skills and a positive, team-focused attitude

• Reliability, initiative and a willingness to learn and grow

Why you'll love working with us:

• Saturday hours: 9:00am – 2:00pm – perfect for those seeking additional flexibility

• A friendly, caring and supportive team environment

• Modern, well-equipped dental practice

• Opportunity to develop your skills and grow your experience

• A welcoming workplace where your contribution is genuinely valued