Dental Receptionist

Unique Dental Care; Canberra; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Free all day parking

Nearby cafes in Deakin area

Job summary

Unique Dental Care in Canberra is seeking a friendly and professional Experienced Dental Receptionist to join our busy inner south practice on a full-time basis across four days, with Friday availability. The role involves front-d desk duties, scheduling, payments, and correspondence.

You will enjoy a supportive team environment, on-site parking, and the chance to develop your skills in a welcoming dental setting. Prior reception experience is helpful, but training is provided.

Qualifications

• Excellent customer care skills.
• Gentle and kind telephone manner.
• Ability to work in a fast-paced environment.
• Willingness to work independently and within a team.
• Computer literacy including Microsoft Office.
• Typing duties experience preferable.
• Dental reception experience desirable but not required.

Responsibilities

• Scheduling patient appointments and managing the dentist's day books
• Taking payments and health fund claims
• Answering phone calls and patient enquiries
• Responding to and monitoring emails
• Corresponding and sending referrals to specialist practices and other external stakeholders
• Basic admin duties

Skills

Customer service

Phone etiquette

Teamwork

Independence

Accountability

Computer literacy

Typing

Fast-paced

Dental reception

Tools

Microsoft Office

Job description

An inner south dental practice are looking for a fun, bubbly and professional Experienced Dental Receptionist to join our team on a full time basis over 4 days per week, must be available to work on a Friday. No weekends or public holidays are required.

The role:

• Scheduling patient appointments and managing the dentist's day books
• Taking payments as well as health fund claims
• Answering phone calls and patients enquiries
• Responding to and monitoring emails
• Corresponding and sending referrals to specialist practices and other external stakeholders
• Basic admin duties

We are looking for:

• Excellent customer care skills
• Gentle and kind telephone manner
• Ability to work in a fast-paced environment
• Proven ability to work independently and within a team
• Willingness to accept accountability
• Computer literacy (including but not limited to Microsoft Office and typing duties)
• Proven ability to learn quickly in a busy environment
• Previous experience in dental reception is desirable but not necessary

If you join the team you will find a fun and inclusive work place with a close knit team who are welcoming and supportive. You will also get the added benefit of free all day parking and lovely cafes in and around Deakin!