Dental Practice Manager & Reception

We Make Smiles; Brisbane; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

9 day fortnight

Descripción de la vacante

We Make Smiles in Windsor, QLD is seeking an experienced Administrator to join as Practice Manager, blending front-of-house leadership with practice management and business development. The role offers a split working arrangement and a competitive salary in a modern clinic.

You will oversee bookings, finances, staff supervision and day-to-day operations, driving a patient-centric culture and strong team performance.

Formación

• 2–3 years in leadership or administrative roles, preferably in dentistry.
• Strong organisational and multitasking abilities with attention to detail.
• Excellent customer service and communication skills; team player.

Responsabilidades

• Lead front of house and manage patient interactions.
• Oversee day-to-day practice logistics and finances.
• Supervise administrative staff and workflow processes.
• Drive business development activities for growth.

Conocimientos

Leadership

Administration

Business development

Dental experience

Herramientas

Practice management software

Descripción del empleo

Our amazing Practice Manager has unfortunately moved to the South Side and therefore we are urgently seeking an experienced Administrator to join our thriving dental practice in Windsor, QLD. This role is the heart and soul of our practice and blends the duties of practice management and dental reception with a split working arrangement:

As the head of front of house, you will be the first point of contact with our patients, actively manage the books and run day to day practice logistics including supervising other auxiliary staff.

As our practice manager, you will have dedicated days set aside to perform traditional practice management duties including business development activities, financials and staff management.

About us

'We Make Smiles' is set aside from other dental practices by our genuine concern for the welfare and health of others. We take a whole body approach to dentistry:

Most appointments are 60 minutes. This allows us to create a genuine rapport with our patients and provide quality care

We spend time educating our patients about how oral health affects our overall health and our risk for various systemic diseases from chronic pain conditions, autoimmune disorders, cardiovascular and endocrine conditions

We collaborate with GPs, community bodies and other health professionals to provide comprehensive care

We run dental rescue days and adopt-a-patient schemes for vulnerable members in the community to provide dental care at no cost

We have a strong team dynamic which incorporates team development days and other team building initiatives to better our staff and our practice

Our clinic is a modern state of the art facility with cutting edge technology including photo biomodulation, CBCT and laser.

What we're looking for

At least 2-3 years of experience in a leadership, administrative or business development position. Specific practice management experience in dental industry is desirable but not mandatory

Exceptional attention to detail, ability to follow and enforce detailed workflows and procedures

Desire and ability to work autonomously without close supervision and direction

Strong organisational and multitasking abilities, with the capacity to prioritise and manage competing demands

Excellent customer service and communication skills, with a friendly and professional demeanour

A team player with a positive attitude and a desire to contribute to the overall success of the practice

What we offer

At 'We Make Smiles', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

A supportive and collaborative team culture

9 day fortnight