Practice Manager

Beaudesert Dental Care Centre; Beaudesert; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Professional development

Leadership role

Job summary

Beaudesert Dental Care Centre is seeking an experienced Practice Manager to lead our friendly dental team in Beaudesert. You will oversee day-to-day operations, support staff development and ensure patients have a welcoming and well-organised experience.

This role suits someone who takes initiative, communicates clearly and balances people leadership with practical practice management. Previous dental management experience is preferred.

Qualifications

• Three+ years in dental industry with practice management or senior coordination experience.
• Confidence using dental practice management software, preferably Core Practice.
• Experience supervising staff and building a positive team culture.

Responsibilities

• Manage daily operations and scheduling to maximise clinician and chair time.
• Lead and support the team through clear communication, training and performance management.
• Coordinate staff rosters, leaves and workload allocation.
• Oversee patient billing, health fund claims and daily reconciliation.
• Monitor budgets, supplier accounts and stock levels.
• Maintain accurate patient records and practice management systems.
• Implement and maintain practice policies and checklists.
• Uphold WHS, infection control and patient privacy requirements.
• Handle patient enquiries, concerns and complaints professionally.

Skills

Team leadership

Communication

Problem solving

Financial management

Administrative skills

Education

Certificate IV or Diploma in Practice Management

Tools

Core Practice

Job description

We are looking for an experienced and motivated Practice Manager to lead our friendly dental team in Beaudesert.

Working closely with our dentists and leadership team, you will oversee the day-to-day running of the practice, support and develop our staff, and ensure patients receive a welcoming and well-organised experience. This role suits someone who takes initiative, communicates clearly and enjoys balancing people leadership with hands‑on practice management.

Key responsibilities

Manage daily operations, appointment scheduling and workflow to support efficient use of clinician and chair time.

Lead and support the team through clear communication, training, feedback and performance management.

Coordinate staff rosters, leave requests and workload allocation.

Oversee patient billing, health fund claims, payments and daily reconciliation.

Monitor practice performance, expenditure, supplier accounts and stock levels within approved budgets.

Maintain accurate patient records and practice management systems.

Implement and maintain practice policies, procedures and checklists.

Uphold WHS, infection control and patient privacy requirements.

Manage patient enquiries, concerns and complaints professionally.

About you

At least three years’ experience in the dental industry, with experience in practice management, team leadership or a senior coordination role.

Confidence using dental practice management software, preferably Core Practice.

Experience supervising staff, managing performance and building a positive team culture.

Sound financial and administrative skills.

Strong communication, organisation and problem-solving skills.

A proactive, practical approach and the ability to manage competing priorities.

A commitment to patient care and supporting your team.

A Certificate IV or Diploma in Practice Management or Business Administration is desirable not essential. Applicants with relevant leadership experience are also encouraged to apply.

What we offer

Supportive leadership and a collaborative working environment.

The opportunity to shape practice operations and team culture.

Ongoing support and professional development.

A rewarding leadership role within an established community dental practice.

If you enjoy taking ownership, supporting your team and keeping a busy practice running smoothly, we would love to hear from you.