D365 Project Ops Specialist | Power Platform & AI Lead

West Recruitment; Sydney; On-site; AUD 170,000 - 190,000; Full time

Job summary

West Recruitment is seeking an experienced Dynamics 365 Specialist to own the D365 Project Operations environment in Western Sydney. You will work with business stakeholders to translate requirements into practical technology solutions, and lead ongoing configuration and optimisation of the platform.

You will design Power Platform solutions, champion Copilot and AI capabilities, manage the product roadmap, and collaborate with the technology team and vendors to ensure security and governance

Qualifications

• Strong experience with Microsoft Dynamics 365, ideally Project Operations or PSA.
• Hands-on configuring D365 including workflows, rules and enhancements.
• Experience with Power Platform: Power Apps, Power Automate and Power BI.
• Strong business analysis, requirements gathering and process mapping.
• Understanding of integrations, data governance and application security.
• Exposure to Copilot, AI capabilities and business process automation.

Responsibilities

• Own and optimise the Microsoft Dynamics 365 Project Operations environment.
• Collaborate with stakeholders to translate requirements into practical technology solutions.
• Lead ongoing configuration, enhancement and optimisation of D365 Project Operations.
• Manage the D365 product roadmap, prioritise system improvements and coordinate releases.
• Design and deliver solutions across Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Champion the adoption of Copilot and AI capabilities to improve productivity.
• Perform business analysis activities including requirements gathering, process mapping and testing.
• Collaborate with central technology and external vendors to align with architecture and security standards.
• Support end‑user computing solutions and ongoing optimisation.
• Develop training materials, documentation and work instructions.

Skills

Dynamics 365

Power Platform

Power Apps

Power Automate

Power BI

AI capabilities

Stakeholder engagement

Business analysis

Roadmap management

Security governance

Tools

Copilot

Job description

West Recruitment is seeking an experienced Dynamics 365 Specialist to own the D365 Project Operations environment in Western Sydney. You will work with business stakeholders to translate requirements into practical technology solutions, and lead ongoing configuration and optimisation of the platform.

You will design Power Platform solutions, champion Copilot and AI capabilities, manage the product roadmap, and collaborate with the technology team and vendors to ensure security and governance