Dynamics 365 & Power Platform Analyst — AI-Driven Ops

West Recruitment; Sydney; Vor Ort; AUD 150.000 - 160.000; Vollzeit

Zusammenfassung

West Recruitment – Sydney Western Suburbs NSW is seeking a Technology Business Analyst to own the Microsoft Dynamics 365 environment and related Power Platform solutions. This hands-on role combines business analysis, solution delivery and continuous improvement across the enterprise tech stack.

You will collaborate with stakeholders, drive system enhancements, and implement AI-enabled features to streamline processes, reporting and efficiency.

Qualifikationen

• Strong hands-on experience with Microsoft Dynamics 365 including configuration and administration.
• Practical experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Exposure to AI-enabled tools and Copilot; ability to automate business processes.

Aufgaben

• Take ownership of the Dynamics 365 environment, including configuration, enhancements, testing and release management.
• Manage the D365 product roadmap and prioritise system improvements.
• Engage with stakeholders to analyse processes, gather requirements and translate them into technical solutions.
• Design, build and enhance Power Platform solutions to improve workflows and reporting.
• Drive adoption of AI-enabled tools to improve productivity and data quality.
• Coordinate backlog, vendors and delivery activities for technology improvements.
• Act as liaison between business and central technology teams ensuring governance and security alignment.
• Support end-user computing solutions, including training and user adoption.
• Develop documentation and training materials for successful implementation.

Kenntnisse

Dynamics 365

Power Platform

Power Apps

Power Automate

Power BI

Copilot / AI tools

Stakeholder engagement

Business analysis

Requirements gathering

Tools

Microsoft Copilot

AI tooling

D365 Admin tooling

Jobbeschreibung

West Recruitment – Sydney Western Suburbs NSW is seeking a Technology Business Analyst to own the Microsoft Dynamics 365 environment and related Power Platform solutions. This hands-on role combines business analysis, solution delivery and continuous improvement across the enterprise tech stack.

You will collaborate with stakeholders, drive system enhancements, and implement AI-enabled features to streamline processes, reporting and efficiency.