Customer Vehicle Representative - Western Sydney Airport

Hertz; Luddenham; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly rate

Career growth opportunities

Training provided

Company uniform

Supportive team environment

Job summary

Hertz Australia is seeking a Customer Vehicle Representative to deliver outstanding service and drive sales at the Western Sydney Airport store. You will greet customers, process rentals and returns, and ensure vehicle readiness.

You should demonstrate strong communication, a positive attitude, and a flexible approach to 7-day shifts. A current AUS driver’s licence is required. Full training and a company uniform are provided, with growth opportunities across a global multi-brand team.

Qualifications

• Excellent communication skills and a positive attitude.
• Experience in customer service or sales; rental industry preferred.
• A full AUS driver’s licence and ability to drive automatics.

Responsibilities

• Greet and engage customers to create a positive experience.
• Process rental and return transactions accurately and efficiently.
• Upsell Hertz rental options to customers.
• Resolve issues to ensure customer satisfaction.
• Ensure vehicles are operational and detailed to Hertz standards.
• Ferry vehicles as needed within the store network.

Skills

Communication

Customer focus

Sales experience

Driver's license

Flexibility

Job description

Customer Vehicle Representative - Western Sydney Airport

Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team.Weputpeople first,drive change andstrive towin together. Ifyou share these values, then Hertz is the place for you to achieve your career goals.

To continue our success in the future of car rental, we’re looking for customer focused, high performing Customer Vehicle Representative to join our exceptional team and grow your career!

About the Role?

As a Customer Vehicle Representative,you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. The selected candidate will be based at our Western Sydney Airport location and may be required to work at other stores within reasonable travel distance. In this role you will;

• Create a positive customer experience by greeting and engaging our valued customers
• Complete rental and return transactions efficiently and accurately
• Sell Hertz rental options to our valued customers
• Ensure overall customer satisfaction by resolving issues
• Ensure all features of the vehicles are operational when returned by renting customer.
• Detail vehicles to the Hertz standard
• Ferry vehicles as needed

About You?

To be successful in this position, our newest team member will have the following:

• Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
• Previous experience in customer service or sales; experience in rental industry preferred
• Flexibility of working hours (7-day shift work including evenings, weekends & public holidays may apply)
• A full and current AUS driver’s licence with the ability to drive automatic vehicles.

About the Offer?

In return for your hard work and dedication, you will be rewarded with:

• A competitive hourly rate & incentives
• Opportunities for career growth and development
• Full training and a company uniform
• A supportive team environment

Employee Benefits and a motivating company culture

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.