Customer Support Specialist (Consumer Care)

Elite Staffing Solutions Australia Pty Ltd; Melbourne; Sur place; AUD 54 000 - 70 000; Plein temps

Résumé du poste

Elite Staffing Solutions Australia Pty Ltd is seeking a reliable Consumer Support Officer to join our client in Scoresby for a 5-month temporary assignment. You will deliver exceptional customer service and handle inquiries across channels in a dynamic call centre environment.

The role requires strong communication, data handling, and the ability to resolve issues promptly while adhering to privacy and safety standards.

Qualifications

• Excellent customer service skills and professional communication.
• Ability to manage inquiries and resolve issues with accuracy.
• Attention to detail and data entry proficiency.

Responsabilités

• Deliver exceptional customer service by meeting and exceeding customer expectations.
• Handle inbound and outbound communications and manage customer inquiries.
• Maintain accurate records in designated systems and support KPI achievement.
• Promote teamwork and assist colleagues to manage workloads.

Connaissances

Customer service

Call centre experience

Teamwork

Outils

Microsoft Word

Excel

Windows OS

Description du poste

Elite Staffing Solutions Australia Pty Ltd is seeking a reliable Consumer Support Officer to join our client in Scoresby for a 5-month temporary assignment. You will deliver exceptional customer service and handle inquiries across channels in a dynamic call centre environment.

The role requires strong communication, data handling, and the ability to resolve issues promptly while adhering to privacy and safety standards.