Customer Support Assistant

Infinite Aged Care Pty Ltd; Gold Coast City; Vor Ort; AUD 30.000 - 41.000; Teilzeit

Benefits dieser Stelle

Tax-free salary packaging up to 15900

Meal and entertainment benefits

Fitness Passport

Health insurance discounts

EAP

Training programs (online & face-to-

Professional development programs

Employee referral program

Leadership mentoring

Career opportunities across national网络

Zusammenfassung

Infinite Aged Care Pty Ltd is seeking a part-time Customer Support Assistant at Ashmore Care Home on the Gold Coast. The role works with Facility Manager, Nursing and care staff, residents and families to deliver confidential administrative and sales support in line with company policies and regulatory standards.

Located at Ashmore Aged Care Home, the position runs Mon-Fri 09:00 to 15:30. You should be an experienced administrator with strong written and verbal communication, MS Office skills,

Qualifikationen

• Experienced administrator with strong written and verbal communication skills.
• Good working knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
• Accurate data entry skills and ability to self-manage and meet deadlines.
• Valid NDIS Worker Screening Clearance (or ability to obtain one).
• Flexible attitude and passion for quality aged care support.
• Proactive in identifying and preventing safety hazards in the workplace.

Aufgaben

• Provide prompt and confidential administrative and sales support in accordance with company policies and regulatory standards.
• Liaise with Facility Manager, Nursing, care staff, allied health professionals, residents and families.

Kenntnisse

MS Office

Data entry

Self-management

Attention to detail

Communication skills

Ausbildung

NDIS Worker Screening Clearance

Certificate II/III in Administration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Jobbeschreibung

At Infinite Aged Care, the Customer Support Assistant works with key internal and external stakeholders including the Facility Manager, Nursing, and care staff as well as allied health care professionals, residents, and their families to ensure the prompt and confidential administrative and sales support is provided in accordance with company policies, procedures, and regulatory standards.

Located in our Ashmore Care Home, we are seeking someone to work part-time Mon to Fri: 09:00 to 15:30.

Ashmore Aged Care Home | Gold Coast

About You

You are an experienced, administrator, who in addition to having an eye for detail, possesses strong written and verbal communication skills as well as

• Good working knowledge of Microsoft suite of products (word, excel, power point)
• Accurate data entry skills and ability to “self-manage” and work to deadlines.
• Have a valid NDIS Workers Screening Clearance (or have the ability to get one)
• A flexible and willing attitude and passion for quality Aged Care support.
• Proactive and measured attitude to identifying & preventing safety hazards in the workplace

Whilst not essential experience in a regulated environment such as childcare or healthcare would be well regarded as would a certificate II or III in administration.

Why Infinite Care?

Infinite Care is a growing leader in residential aged care, operating homes across Queensland, New South Wales, Victoria and South Australia. We pride ourselves on creating environments where residents feel safe, respected and supported, while providing our team members with meaningful careers and opportunities to grow.

Employee Benefits

• Up to $15,900 tax-free salary packaging
• Additional $2,650 tax-free meal and entertainment benefits
• Fitness Passport membership discounts
• Discounted Health Insurance
• Employee Assistance Program (EAP)
• Free online and face-to-face training programs
• Work-Rite Micro professional development programs
• Employee Referral Program
• Strong leadership support and mentoring
• Career opportunities across our growing national network

Defence and Military Veterans are encouraged to apply.

This opportunity won't be on the market for long. If you're a hands-on leader who is passionate about people, service and operational excellence, we'd love to hear from you.

Like to know more? Contact Teri Vallely - email [e-mail]