Customer Service Team Member Hybrid Role with Growth

JB Hi-Fi & The Good Guys; Noarlunga Centre; Hybrid; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work model

Staff discounts

12 weeks paid parental leave

Job summary

The Good Guys is seeking a Customer Service Team Member to support store operations and deliver a high-quality customer experience. You will join a fast-paced retail team focused on sales and service excellence in a hybrid working environment.

Reporting to the Customer Service Manager, you will handle cash transactions, assist with multi-channel fulfilment, and contribute to inventory management and customer satisfaction across our store network.

Qualifications

• Customer-focused mindset and service orientation.
• Ability to work under pressure and meet targets.
• Willingness to learn and improve through feedback.

Responsibilities

• Deliver effective store administration and support a sales-driven environment.
• Handle cash, payments, and tendering with accuracy.
• Manage stock, fulfilment, and stock integrity across channels.

Skills

Customer focus

Drives results

Self-awareness

Job description

The Good Guys is seeking a Customer Service Team Member to support store operations and deliver a high-quality customer experience. You will join a fast-paced retail team focused on sales and service excellence in a hybrid working environment.

Reporting to the Customer Service Manager, you will handle cash transactions, assist with multi-channel fulfilment, and contribute to inventory management and customer satisfaction across our store network.