Customer Service Team Member | Hybrid Work & Growth

The Good Guys; Australia; Hybrid; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

12 weeks paid parental leave

Employee discounts

Job summary

The Good Guys is seeking a Customer Service Team Member to join our store network in Australia. Reporting to the Customer Service Manager, you will support daily store operations while driving a customer-centric sales culture and profitable growth across channels.

You will handle inquiries, assist with in-store promotions, manage stock and fulfilment, and contribute to excellent merchandising and presentation. Hybrid working may apply for eligible roles.

Qualifications

• Customer-focused approach to service and sales.
• Ability to handle multiple channels and enquiries.
• Willingness to learn and develop product knowledge.

Responsibilities

• Deliver store operations support aligning with a sales-focused culture.
• Handle cash, store fulfilment, stock integrity and enquiries.
• Manage multi-channel fulfilment and inventory accuracy.

Skills

Customer focus

Drives results

Self-awareness

Job description

The Good Guys is seeking a Customer Service Team Member to join our store network in Australia. Reporting to the Customer Service Manager, you will support daily store operations while driving a customer-centric sales culture and profitable growth across channels.

You will handle inquiries, assist with in-store promotions, manage stock and fulfilment, and contribute to excellent merchandising and presentation. Hybrid working may apply for eligible roles.