Customer Service Specialist (Manufacturing)

Vinidex; Adelaide; Sur place; AUD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

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Résumé du poste

Vinidex, part of the Aliaxis group, is seeking a proactive Customer Service Officer to join our Adelaide team. You’ll be the first point of contact for distributor customers, handling orders, pricing inquiries, and delivery questions with a customer-focused approach.

You’ll work closely with Sales, Distribution, Production and Finance to ensure accurate orders and timely updates. A manufacturing background, strong communication, and ERP/CRM experience (SAP/Salesforce) are valued.

Qualifications

• Experience in customer service or order processing is essential.
• Strong communication and coordination with multiple internal teams.

Responsabilités

• Handle orders for distributor customers with a customer‑focused approach.
• Answer pricing inquiries and delivery questions with timely updates.

Connaissances

Customer service

Communication

Outils

SAP

Salesforce

Description du poste

Vinidex, part of the Aliaxis group, is seeking a proactive Customer Service Officer to join our team in Adelaide. You will be the first point of contact for distributor customers, handling orders, pricing inquiries, and delivery questions with a customer-focused approach.

You’ll work closely with Sales, Distribution, Production and Finance to ensure accurate orders and timely updates. A manufacturing background, strong communication, and ERP/CRM experience (SAP/Salesforce) are valued.