Customer Service/Sales Coordinator

Core Talent; Parramatta; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

On-site parking

Job summary

Core Talent is hiring for a Sales & Administration Coordinator in Smithfield, NSW. The role combines customer service, sales support and administrative coordination to connect sales managers, operations and clients across Australia.

You will manage contracts, quotes and service updates, while maintaining precise client data and supporting the Business Development team with proposals. On-site parking is available as part of this permanent, full-time role.

Qualifications

• 1–3+ years of experience in Sales Support, Customer Service, Operations Support, Service Coordination, Logistics Admin, or General Administration.
• Excellent attention to detail and pride in accurate data entry.
• Clear verbal and written communication with internal teams and business customers.
• Ability to prioritise tasks, multi-task, and meet daily deadlines.
• Proficiency with Microsoft Office (Outlook, Word) and handling PDF documents.
• Bonus: experience in waste management, transport, logistics, field services, or using CRMs and job management software.

Responsibilities

• Account & Contract Setup: Processing new client contracts, service changes, renewals and cancellations with high precision in internal systems.
• Sales Support: Preparing quotes, proposal documents, and tender materials for the Business Development team.
• Customer Service & Liaison: Handling client enquiries about bin deliveries, collections and service updates, resolving issues quickly.
• Cross-Departmental Collaboration: Acting as the bridge between Sales, Operations/Logistics and Accounts to ensure accurate dispatch and billing.
• Data Management: Maintaining accurate client histories, leads and service schedules in CRM and related software.

Skills

Customer service

Sales support

Operations support

Service coordination

General administration

Tools

CRM

Job management software

PDF handling

Job description

Customer Service/SalesSupport

Smithfield, Western Sydney, NSW

Up to $70,000 + Super (negotiable)

Full-time, Permanent

About the Role

Are you a customer service champion, sharp administrative assistant, or sales support officer ready to take the next step in your career?

Our client is a fast-growing commercial waste and recycling provider supporting business and industrial customers right across Australia. Due to team growth, they are looking for a super-organised, detail-driven Sales & Administration Coordinator to join their close-knit team based in Smithfield.

This is a high-visibility, core operational role where you will act as the central hub connecting sales managers, operations teams, and commercial clients. If you love variety, solving problems, keeping customer data immaculate, and delivering top-tier service, this is for you.

What You’ll Be Doing

No two days are the same, but your core day-to-day will focus on:

• Account & Contract Setup: Processing new client contracts, service changes, renewals, and cancellations with high precision in internal systems.
• Sales Support: Preparing quotes, proposal documents, and tenders for a growing Business Development team.
• Customer Service & Liaison: Handling client enquiries regarding bin deliveries, collections, and service updates, resolving issues quickly and professionally.
• Cross-Departmental Collaboration: Acting as the main bridge between Sales, Operations/Logistics, and Accounts to ensure accurate dispatch and billing.
• Data Management: Maintaining accurate client histories, leads, and service schedules using CRM and operational management software.

What We’re Looking For

We care more about your organisational skills, clear communication, and positive attitude than having a specific degree. You will be a great fit if you have:

• 1–3+ years of experience in Sales Support, Customer Service, Operations Support, Service Coordination, Logistics Admin, or General Administration.
• Exceptional attention to detail and pride in accurate data entry.
• Confident communication skills (both verbal and written) for speaking with internal teams and business customers.
• Ability to prioritise tasks, multi-task effectively, and meet daily operational deadlines.
• Competency with Microsoft Office (Outlook, Word) and handling PDF documents.
• Bonus (Not essential): Experience in waste management, transport, logistics, field services, or using CRMs and job management software.

Why Apply?

• Work in a growing, essential services sector with long-term job security.
• Join a friendly, down-to-earth sales and operations team where your work directly impacts day-to-day operations.
• Learn specialised commercial software platforms and gain end-to-end exposure across sales, logistics, and account management.
• On-site parking in Smithfield, avoiding the Sydney CBD commute.

Ready to take ownership of a dynamic coordination role? With your updated resume detailing your customer service or administrative experience.