Customer Service Role - Logistics/Transport Company Lytton !$39P/H!

TRP Recruitment; Brisbane; On-site; AUD 44,000 - 63,000; Full time

Job summary

TRP Recruitment is seeking a customer service professional for a Brisbane-based logistics client in Lytton. The role runs 9am-5pm, Monday to Friday, with potential progression to permanent employment for the right candidate.

Responsibilities include handling customer queries, data entry, KPI updates, and weekly/monthly reporting. You will coordinate with warehouse and transport teams to ensure on-time order delivery and maintain professional customer communications.

Qualifications

• Experience in logistics/transport customer service preferred.
• Strong written and verbal communication.
• Punctual, honest and reliable with attention to detail.

Responsibilities

• Handle customer service queries (internal and external).
• Accurate data entry into in-house system.
• Update KPI data.
• Prepare weekly and monthly reports as directed.

Skills

Communication skills

Attention to detail

Initiative

Reliability

Job description

Customer Service Role - Logistics/Transport Company LYTTON !$$39P/H!!!!

Do you want to work for an Industry Leader?? A job that keeps you busy but not "overworked"? Then look no further!!! 9am-5pm Monday-Friday.

We have an immediate opening for a Customer Service professional to join our client based in Lytton Monday-Friday, this role will hopefully lead to permanent for the right applicant!
This company is an industry leader, is GROWING and have taken on new accounts recently! This role will be responsible for coordinating the receipt, despatch and storage of customers’ stock in a manner that promotes safety, zero damage, product cleanliness and 100% accuracy. Does this sound like you?

The job:

• Dealing at hand with customer service queries both internal and external
• Accurate data entry of information into the in-house system
• KPI data updates
• Weekly and monthly reporting as directed
• Generaladministrative duties as requested
• Ensure communication with customers is professional, prompt, accurate, and timely
• Process and coordinate client orders with warehouse and transport teams to meet daily requirements s
• Understand Service Level Agreements / rate structures for clients
• Ensure all orders are picked and delivered on time by warehouse and transport using Management tools available by WMS. (Orders Not Shipped / EDI Error Reports)
• Ensure requests for stock counts are passed onto Inventory Controller

The person:

• Experience within the logistics/transportIndustry preferred
• Strong communication skills, both written and verbal
• Outstanding attention to detail
• The ability to demonstrate initiative and make decisions as required
• PUNCTUAL, HONEST & RELIABLE!