Customer Service & Order Processing Specialist

CoreStaff (Australia); Adelaide; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Temp to perm opportunity

Weekdays only

Job summary

CoreStaff is recruiting a Customer Service Assistant for our client in the manufacturing sector. This temp role focuses on supporting customers and internal teams, processing orders and keeping records organised, with a pathway to permanent employment based on performance.

Working hours are 9:00 am to 5:00 pm or 8:30 am to 4:30 pm, Monday to Friday, with final arrangements confirmed during the recruitment process.

Qualifications

• Two years of call centre experience or equivalent required.
• Two years of data entry experience with high accuracy.
• Clear written and verbal communication skills.
• Strong organisational skills and ability to prioritise tasks.

Responsibilities

• Process customer orders received by phone, email, online systems and EDI, including stock allocation and confirmations.
• Respond to customer enquiries and complaints, following through on order, delivery and transport issues.
• Provide reception coverage and manage calls and messages.
• Maintain customer records, prepare reports, and perform filing and general admin.
• Liaise with sales and internal departments, support promotions and make outbound calls to existing customers when required.

Skills

Call centre experience

Data entry

Verbal communication

Organisational skills

Job description

CoreStaff is recruiting a Customer Service Assistant for our client in the manufacturing sector. This temp role focuses on supporting customers and internal teams, processing orders and keeping records organised, with a pathway to permanent employment based on performance.

Working hours are 9:00 am to 5:00 pm or 8:30 am to 4:30 pm, Monday to Friday, with final arrangements confirmed during the recruitment process.