Sales Operations & Administration Specialist

Elements Recruitment Pty; Sydney; Presencial; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Elements Recruitment Pty, on behalf of a Smithfield-based manufacturing client, is seeking a proactive Sales Support & Administration Officer to join the team. The role focuses on order processing, data integrity and coordinating information across sales, production, warehouse and logistics to keep operations running smoothly.

The ideal candidate will have experience in sales administration or customer service, strong data entry skills and proficiency with CRM/ERP systems.

Formación

• Previous experience in sales administration or customer service.
• Data accuracy and strong attention to detail.
• Proficiency with CRM/ERP and Excel.

Responsabilidades

• Process customer orders accurately using ERP and CRM systems.
• Respond to customer enquiries via phone, email and online platforms.
• Assist the sales team with quotations, pricing, product information and general enquiries.
• Maintain accurate customer, product and pricing information across internal systems.
• Liaise with production, warehouse and logistics teams to coordinate order fulfilment.
• Monitor order progress and keep customers informed of delivery timeframes and updates.
• Complete data entry and maintain accurate sales records and documentation.
• Generate basic reports and assist with data analysis using Excel and internal systems.
• Identify discrepancies, resolve administrative issues and help ensure day-to-day sales operations run efficiently.

Conocimientos

Sales administration

Data entry

Customer service

CRM experience

Excel

Teamwork

Herramientas

CRM platforms

ERP systems

Inventory software

Descripción del empleo

Elements Recruitment Pty, on behalf of a Smithfield-based manufacturing client, is seeking a proactive Sales Support & Administration Officer to join the team. The role focuses on order processing, data integrity and coordinating information across sales, production, warehouse and logistics to keep operations running smoothly.

The ideal candidate will have experience in sales administration or customer service, strong data entry skills and proficiency with CRM/ERP systems.