Customer Service & Office Admin

Jemlink Pty Ltd; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Jemlink Pty Ltd in Sydney, Australia, seeks a reliable and organised team member to support customer service and day-to-day office operations. The role suits someone with strong attention to detail and the ability to work well in a small team.

You will respond to inquiries by phone, email and in person, manage data entry and stock records, process orders and invoices, and prepare items for dispatch. Prior customer service or office administration experience is desirable.

Qualifications

• Friendly and professional, with clear communication skills.
• Accurate data entry skills and excellent attention to detail.
• Confident using computers and learning new systems.
• Organised, dependable and able to prioritise tasks.
• Comfortable working independently and as part of a team.
• Previous customer service or office administration experience is desirable.

Responsibilities

• Respond to customer enquiries by phone, email and in person.
• Accurately enter and update customer details, product information and stock records.
• Data Entry
• Receive, label, organise and track stock.
• Assist with processing orders, payments and invoices.
• Prepare and pack orders for dispatch or collection.
• Maintain organised files and provide general office support.

Skills

Data entry

Attention to detail

Communication skills

Organised prioritisation

Teamwork

Tools

MS Office

Job description

An established business is seeking a reliable and organised team member to assist with customer service and day-to-day office operations. This varied role would suit someone with strong attention to detail who enjoys working in a small team.

Key responsibilities

Respond to customer enquiries by phone, email and in person.

Accurately enter and update customer details, product information and stock records.

Data Entry

Receive, label, organise and track stock.

Assist with processing orders, payments and invoices.

Prepare and pack orders for dispatch or collection.

Maintain organised files and provide general office support.

About you

Friendly and professional, with clear communication skills.

Accurate data entry skills and excellent attention to detail.

Confident using computers and learning new systems.

Organised, dependable and able to prioritise tasks.

Comfortable working independently and as part of a team.

Previous customer service or office administration experience is desirable.