Industrial Customer Service & Admin – Temp to Perm Path

Synergie Group; Campbelltown; Hybrid; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Permanent position after 6 months

Full training and ongoing support

Exposure to all aspects of customer 
–

Positive team culture

Job summary

Synergie is partnering with a well-established industrial business in Minto to recruit a Customer Service Administrator. This is ideal for a junior candidate or someone with customer service, administration, internal sales, or order processing experience, with full training provided.

You will manage inbound calls, process orders and quotations, and maintain accurate records while assisting with stock control and general administration. Excel and internal systems experience is valued.

Qualifications

• Customer service or administration experience required.
• Strong organisational and multitasking skills.
• Able to communicate with a wide range of customers.
• Experience with Excel and internal systems.
• Industrial/manufacturing environment experience is a plus.
• Full training provided.

Responsibilities

• Manage inbound phone calls and emails from customers.
• Process customer orders and provide quotations.
• Maintain accurate customer and sales records.
• Assist with stock control and inventory administration.
• Purchase office supplies and support general administration tasks.
• Support internal sales activities and customer enquiries.
• Update information using Excel and internal systems.
• Build strong relationships with customers and internal stakeholders.

Skills

Customer service

Administration

Internal sales

Order processing

Excel

Attention to detail

Tools

Microsoft Excel

Job description

Synergie is partnering with a well-established industrial business in Minto to recruit a Customer Service Administrator. This is ideal for a junior candidate or someone with customer service, administration, internal sales, or order processing experience, with full training provided.

You will manage inbound calls, process orders and quotations, and maintain accurate records while assisting with stock control and general administration. Excel and internal systems experience is valued.