Customer Service & Operations Coordinator

CBC Staff Selection; Cairns Regional; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly rate

Full-time permanent opportunity

Flexible working hours

Supportive team culture

Diverse autonomous role

Long-term career opportunity

Immediate start available

Job summary

CBC Staff Selection is seeking a Customer Service & Administration Coordinator in Cairns. You will be the first point of contact for customers, manage enquiries, prepare quotes, coordinate jobs, and maintain records to ensure projects progress smoothly from enquiry to completion.

Ideal candidates have experience in trade/manufacturing environments, strong organisational skills, and proficiency with Xero or MYOB.

Qualifications

• Experience in customer service, administration, sales support or office coordination in a trade/manufacturing environment
• Essential experience using Xero or MYOB for day-to-day tasks
• Strong customer service and relationship-building skills
• Excellent organisational skills and attention to detail with multiple priorities
• Confident communication with customers, suppliers and internal team members
• Strong computer skills, including MS Office
• Hands-on approach with willingness to learn and contribute across the business
• Previous experience in a similar business environment will be highly regarded

Responsibilities

• Be the first point of contact for customers and manage enquiries
• Prepare quotes and coordinate jobs
• Maintain accurate records and documentation
• Ensure projects progress smoothly from enquiry to completion
• Coordinate with customers, suppliers and internal team members
• Support accounts tasks using Xero or MYOB as needed

Skills

Customer service

Organisational skills

Communication

Xero/MYOB experience

MS Office

Work independently

Team collaboration

Stakeholder liaison

Tools

Microsoft Office Suite

Job description

CBC Staff Selection is seeking a Customer Service & Administration Coordinator in Cairns. You will be the first point of contact for customers, manage enquiries, prepare quotes, coordinate jobs, and maintain records to ensure projects progress smoothly from enquiry to completion.

Ideal candidates have experience in trade/manufacturing environments, strong organisational skills, and proficiency with Xero or MYOB.