Customer Service & Admin Coordinator | Flexible Hours

CBC Staff; Cairns Regional; On-site; AUD 41,000 - 48,000; Full time

Job summary

CBC Staff in Cairns is seeking a Customer Service & Administration Coordinator to join a supportive local team in a varied role spanning customer service, admin, job coordination and accounts support. You will be the first point of contact for customers, manage enquiries, prepare quotes, coordinate jobs and maintain accurate records to ensure projects progress from enquiry to completion.

This hands-on role suits someone with experience in a trade/manufacturing environment, strong organisational

Qualifications

• Previous experience in a customer service, administration, sales support or office coordination role within a trade, manufacturing, construction or similar environment.
• Essential experience using Xero or MYOB for day-to-day accounts and administrative tasks.
• Strong customer service and relationship-building skills.
• Excellent organisational skills and attention to detail, with the ability to manage multiple priorities.
• Confident communication skills and the ability to liaise with customers, suppliers and internal team members professionally.
• Ability to work independently, take initiative and follow tasks through to completion.
• A practical, hands-on approach with a willingness to learn and contribute across the wider business.
• Previous experience in a similar business environment will be highly regarded.

Responsibilities

• Be the first point of contact for customers, managing enquiries and coordinating requests.
• Prepare quotes, coordinate jobs and maintain accurate records to ensure projects progress smoothly.
• Support accounts tasks and liaise with suppliers and internal teams to keep operations running.
• Contribute across the wider business with a proactive, hands-on approach.

Skills

Customer service

Administration

Sales support

Office coordination

Xero

MYOB

Multitasking

Communication

Tools

Xero

MYOB

Job description

CBC Staff in Cairns is seeking a Customer Service & Administration Coordinator to join a supportive local team in a varied role spanning customer service, admin, job coordination and accounts support. You will be the first point of contact for customers, manage enquiries, prepare quotes, coordinate jobs and maintain accurate records to ensure projects progress from enquiry to completion.

This hands-on role suits someone with experience in a trade/manufacturing environment, strong organisational