Customer Service Officer

Chandler Macleod Group

Sydney

Sur place

AUD 42 000 - 54 000

Plein temps

Il y a 37 heures
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Avantages offerts par ce poste

Immediate start
3-month temporary assignment
Supportive team environment
Full training provided
Onsite parking
Chullora location

Résumé du poste

Chandler Macleod Group in Sydney is seeking a proactive Customer Service Administrator to support a food distribution client in Chullora on a 3-month temporary basis, handling orders and enquiries in a fast-paced environment with a strong focus on customer experience. Hours are Monday to Friday, 9:00am–5:00pm.

Responsibilities include handling inbound enquiries, processing orders, maintaining records, liaising with internal teams, and providing general office support.

Qualifications

  • Previous customer service or administration experience.
  • Confident telephone manner.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and data entry accuracy.
  • Ability to manage multiple tasks in a busy environment.
  • Positive attitude and willingness to learn.
  • Intermediate computer skills.

Responsabilités

  • Handle inbound customer enquiries via phone and email
  • Process customer orders accurately and efficiently
  • Resolve customer issues and complaints in a professional manner
  • Maintain customer records and documentation
  • Provide administrative support to the customer service team
  • Liaise with internal departments to ensure customer requirements are met
  • Assist with general office administration tasks

Connaissances

Customer service
Administration
Telephone manner
Communication
Interpersonal skills
Attention to detail
Data entry
Multitasking
Computer skills

Description du poste

Our client within the food distribution industry is seeking a proactive and customer-focused Customer Service Administrator to join their team in Chullora on a temporary basis. This is an excellent opportunity for someone with strong communication skills who enjoys working in a fast-paced environment and providing exceptional customer service.

About the Role

Reporting to the Customer Service Manager, you will play a key role supporting customers and internal stakeholders by managing orders, resolving enquiries and ensuring a positive customer experience. This is a 3-month temporary assignment with the potential for extension.

Hours:

Monday to Friday, 9:00am to 5:00pm

Key Responsibilities
  • Handle inbound customer enquiries via phone and email
  • Process customer orders accurately and efficiently
  • Resolve customer issues and complaints in a professional manner
  • Maintain customer records and documentation
  • Provide administrative support to the customer service team
  • Liaise with internal departments to ensure customer requirements are met
  • Assist with general office administration tasks
Customer Service Officer | Chullora NSW

Our client within the food distribution industry is seeking a proactive and customer-focused Customer Service Administrator to join their team in Chullora on a temporary basis. This is an excellent opportunity for someone with strong communication skills who enjoys working in a fast-paced environment and providing exceptional customer service.

About the Role

Reporting to the Customer Service Manager, you will play a key role supporting customers and internal stakeholders by managing orders, resolving enquiries and ensuring a positive customer experience. This is a 3-month temporary assignment with the potential for extension.

Hours:

Monday to Friday, 9:00am to 5:00pm

Key Responsibilities
  • Handle inbound customer enquiries via phone and email
  • Process customer orders accurately and efficiently
  • Resolve customer issues and complaints in a professional manner
  • Maintain customer records and documentation
  • Provide administrative support to the customer service team
  • Liaise with internal departments to ensure customer requirements are met
  • Assist with general office administration tasks
About You
  • Previous customer service or administration experience
  • Confident telephone manner
  • Excellent communication and interpersonal skills
  • Strong attention to detail and data entry accuracy
  • Ability to manage multiple tasks in a busy environment
  • Positive attitude and willingness to learn
  • Intermediate computer skills
What's on Offer
  • Immediate start available
  • 3-month temporary assignment with extension potential
  • Supportive team environment
  • Full training provided
  • Onsite parking
  • Chullora location
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