Customer Service Administrator - Food Distribution (Temp)

Adecco Australia Group; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Onsite parking

Full training provided

Immediate start available

Job summary

AFCA is seeking a proactive Customer Service Administrator in Chullora, NSW for a 3-month temporary role. You will handle orders, resolve enquiries and support the team to ensure a positive customer experience, reporting to the Customer Service Manager in a fast-paced environment.

Key duties include processing orders, handling inbound enquiries, maintaining records, and providing general admin support with onsite parking and potential extension.

Qualifications

• Previous customer service or administration experience.
• Confident telephone manner.
• Excellent communication and interpersonal skills.
• Strong attention to detail and data entry accuracy.
• Ability to manage multiple tasks in a busy environment.
• Positive attitude and willingness to learn.
• Intermediate computer skills.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Process customer orders accurately and efficiently.
• Resolve customer issues and complaints in a professional manner.
• Maintain customer records and documentation.
• Provide administrative support to the customer service team.
• Liaise with internal departments to ensure customer requirements are met.
• Assist with general office administration tasks.

Skills

Customer service

Phone etiquette

Data entry

Multitasking

Communication

Education

High school diploma

Tools

MS Office

CRM software

Email tools

Job description

AFCA is seeking a proactive Customer Service Administrator in Chullora, NSW for a 3-month temporary role. You will handle orders, resolve enquiries and support the team to ensure a positive customer experience, reporting to the Customer Service Manager in a fast-paced environment.

Key duties include processing orders, handling inbound enquiries, maintaining records, and providing general admin support with onsite parking and potential extension.