Customer Service Officer

Adecco Portugal; Newcastle-Maitland; On-site; AUD 50,000 - 58,000; Part time

Job summary

Adecco is currently recruiting an experienced Customer Service & Administration Officer for a casual opportunity based in Beresfield. This role suits someone who thrives in a busy, team‑focused environment and brings strong customer service, administration and order‑processing experience.

You will provide service via phone and email, perform data entry, process purchase orders, coordinate stock allocations and deliveries, and support vendors while maintaining SAP and CRM systems.

Qualifications

• Strong customer service and administration experience.
• Experience with order processing and data entry.
• Excellent attention to detail and accuracy.
• Experience with SAP and/or CRM systems is advantageous.

Responsibilities

• Provide excellent customer service via phone and email, with occasional face-to-face interaction.
• Accurate data entry and order processing.
• Processing purchase orders.
• Coordinating stock allocation and deliveries.
• Assisting with vendor management.
• Completing administration and processing within SAP and CRM systems.
• Providing support and coverage for other team members and key stakeholders.
• Assisting customers with product choices and selections when required.
• Maintaining high standards around site safety and environmental requirements.

Skills

Customer service

Administration

Order processing

Data entry

Attention to detail

Phone communication

Team player

SAP

CRM systems

Tools

SAP

CRM systems

Job description

Adecco is currently recruiting an experienced Customer Service & Administration Officer for a casual opportunity based in Beresfield.

This is an excellent opportunity for someone with strong customer service, administration and order-processing experience who enjoys working in a busy, team-focused environment.

Monday - Friday Role $38.88/HR

About Us

Responsibilities

Working as part of an established customer service team, your responsibilities will include:

• Providing excellent customer service via phone and email, with occasional face-to-face customer interaction
  
• Accurate data entry and order processing
  
• Processing purchase orders
  
• Coordinating stock allocation and deliveries
  
• Assisting with vendor management
  
• Completing administration and processing within SAP and CRM systems
  
• Providing support and coverage for other team members and key stakeholders
• Assisting customers with product choices and selections when required
• Maintaining high standards around site safety and environmental requirements

Your Profile

• Strong customer service and administration experience
• Previous experience with order processing and data entry
• Excellent attention to detail and accuracy
• Confident phone, email and interpersonal communication skills
• The ability to work effectively as part of a team
• Confidence dealing with customers and discussing products or selections
• Experience with SAP and/or CRM systems would be highly regarded

Exposure to colour, design, interiors, building products or customer selections would be advantageous but is not essential

We will be interviewing as candidates apply so role may close sooner than advertised closing date.

Adecco is currently recruiting an experienced Customer Service & Administration Officer for a casual opportunity based in Beresfield.

This is an excellent opportunity for someone with strong customer service, administration and order-processing experience who enjoys working in a busy, team-focused environment.

Monday - Friday Role $38.88/HR

About Us

Responsibilities

Working as part of an established customer service team, your responsibilities will include:

• Providing excellent customer service via phone and email, with occasional face-to-face customer interaction
  
• Accurate data entry and order processing
  
• Processing purchase orders
  
• Coordinating stock allocation and deliveries
  
• Assisting with vendor management
  
• Completing administration and processing within SAP and CRM systems
  
• Providing support and coverage for other team members and key stakeholders
• Assisting customers with product choices and selections when required
• Maintaining high standards around site safety and environmental requirements

Your Profile

• Strong customer service and administration experience
• Previous experience with order processing and data entry
• Excellent attention to detail and accuracy
• Confident phone, email and interpersonal communication skills
• The ability to work effectively as part of a team
• Confidence dealing with customers and discussing products or selections
• Experience with SAP and/or CRM systems would be highly regarded