Customer Service & Order Processing Specialist

Adecco Australia Group

Newcastle-Maitland

On-site

AUD 45,000 - 62,000

Full time

2 days ago

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Job summary

Adecco Australia Group is recruiting an experienced Customer Service & Administration Officer for a casual opportunity based in Beresfield. The role focuses on delivering high-quality customer service, accurate data entry, and efficient order processing within a busy team.

You will work with SAP and CRM systems, supporting stock allocation and vendor coordination while maintaining strong attention to detail and safety standards. Monday to Friday engagement with casual hours.

Qualifications

Strong customer service and administration experience.
Experience with order processing and data entry is essential.
Excellent attention to detail and accuracy.
Confident communication via phone, email and in person as needed.
Ability to work effectively in a team.
Experience with SAP and/or CRM systems would be highly regarded.

Responsibilities

Provide excellent customer service via phone and email, with occasional face-to-face interaction.
Accurate data entry and order processing.
Process purchase orders and coordinate stock allocation.
Assist with vendor management and deliveries.
Maintain SAP and CRM records and support team members.
Assist customers with product selections when required.
Contribute to site safety and environmental requirements.