Customer Service & Logistics Administrator

Wagners; Toowoomba Regional; On-site; AUD 55,000 - 65,000; Full time

Job summary

Wagners in Toowoomba is seeking a motivated admin superstar to support the Sales, Service and Administration team in a busy steel business. The role focuses on customer service, general office administration and delivery allocation tasks.

The successful candidate will have experience in office administration, strong MS Office skills, and the ability to manage multiple tasks while maintaining a professional, friendly approach. Pre-employment checks apply.

Qualifications

• Experience in office administration, reception or a customer service role.
• Proficiency in Word, Excel, Outlook and experience using systems.
• Excellent written and verbal communication skills.
• Strong organisational skills and time management.
• Ability to work autonomously and as part of a team.
• Professional presentation and a helpful attitude.
• Experience in construction, logistics or heavy industry is advantageous.

Responsibilities

• Oversee reception and manage incoming calls; greet visitors.
• Coordinate delivery truck allocations and confirmations.
• Create purchase orders and reconcile monthly invoices on site.
• Create and maintain customer and sales documents and reports.
• Collaborate with the team to ensure seamless project delivery and client satisfaction.
• General office administration and ad hoc duties.

Skills

Office administration

Customer service

MS Office suite

Communication

Organisational skills

Autonomy & teamwork

Professional presentation

Job description

Wagners in Toowoomba is seeking a motivated admin superstar to support the Sales, Service and Administration team in a busy steel business. The role focuses on customer service, general office administration and delivery allocation tasks.

The successful candidate will have experience in office administration, strong MS Office skills, and the ability to manage multiple tasks while maintaining a professional, friendly approach. Pre-employment checks apply.