Customer Service & Inventory Controller (Hands-on Dispatch)

Multicam Systems; Newcastle-Maitland; Presencial; AUD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Varied hands-on role

Supportive team environment

Opportunities to develop product and行业

Descripción de la vacante

Multicam Routing Systems, based in Newcastle, NSW, is seeking a reliable Customer Service and Stock Control Officer. The role combines internal sales, customer service, invoicing, stock control and order fulfilment at our Newcastle office.

You will process orders from enquiry to packing, freight and delivery, maintain stock records and liaise with carriers and suppliers. A hands-on, professional approach is essential in a small team environment.

Formación

• Experience in internal sales, customer service, administration, warehousing or logistics.
• Strong attention to detail and accurate data-entry skills.
• Good telephone and written communication skills.
• Experience with invoicing, stock control or order processing.
• Ability to prioritise tasks and meet deadlines.
• Hands-on packing and dispatch
• Good computer skills and ability to learn new software.
• Professional and friendly manner.

Responsabilidades

• Respond to customer enquiries by phone, email and in person.
• Provide product information, pricing and availability.
• Prepare quotations and process tooling sales.
• Enter and maintain customer orders in the company system.
• Prepare invoices, credit notes and related documentation.
• Monitor stock levels and maintain inventory records.
• Receive, check and store incoming stock.
• Pick, pack and label customer orders.
• Arrange freight and coordinate deliveries with carriers.
• Follow up on back orders, deliveries and customer queries.
• Liaise with suppliers, freight companies and internal staff.
• Maintain a clean, organised and safe work area.
• Follow company procedures, WHS and quality standards.
• Perform other general sales, administration and warehouse duties.

Conocimientos

Internal sales

Customer service

Administration

Warehousing

Logistics

Attention to detail

Data-entry

Communication (phone & email)

Descripción del empleo

Multicam Routing Systems, based in Newcastle, NSW, is seeking a reliable Customer Service and Stock Control Officer. The role combines internal sales, customer service, invoicing, stock control and order fulfilment at our Newcastle office.

You will process orders from enquiry to packing, freight and delivery, maintain stock records and liaise with carriers and suppliers. A hands-on, professional approach is essential in a small team environment.