Dispatch Officer

Hi-Tec Oil Traders; Sydney; On-site; AUD 52,000 - 65,000; Full time

Job summary

Hi-Tec Oil Traders is seeking an organised Dispatch Officer to support our warehouse and dispatch operations in Sydney. You will coordinate deliveries, prepare orders and maintain records while contributing to efficient warehouse administration.

Ideal candidates have 2+ years in administration or warehousing, with CHEP pallet experience and strong Excel skills. You’ll work with drivers, production and admin teams in a fast-paced environment.

Qualifications

• 2+ years of experience in administration, warehouse or dispatch.
• Previous dispatch or warehouse experience preferred.
• Experience with CHEP pallet management highly regarded.
• Strong Microsoft Office skills, particularly Excel.
• High attention to detail and strong organisational skills.
• Good communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience in automotive, industrial or commercial lubrication industry highly regarded.

Responsibilities

• Coordinate delivery schedules and assist with load planning.
• Pick, pack and prepare stock for dispatch.
• Ensure orders, labels and dispatch documentation are accurate.
• Manage CHEP pallets, including tracking, reconciliation and coordinating pallet returns.
• Complete data entry, invoicing and stock control activities.
• Support drivers with delivery queries and scheduling.
• Assist with vehicle and fleet administration.
• Provide support to warehouse, production and administration teams.
• Assist walk-in customers and internal stakeholders.
• Maintain WHS, quality and operational standards.
• Contribute to process improvements and efficient warehouse operations.

Skills

Organised

Attention to detail

Communication skills

Microsoft Excel

Multitasking

Customer service

Time management

Tools

CHEP pallet management

Job description

We are seeking an organised and hands‑on Dispatch Officer to support our warehouse and dispatch operations. This role is responsible for coordinating deliveries, preparing orders, maintaining accurate records and supporting day-to-day warehouse administration.

Key Responsibilities

Coordinate delivery schedules and assist with load planning

Pick, pack and prepare stock for dispatch

Ensure orders, labels and dispatch documentation are accurate

Manage CHEP pallets, including tracking, reconciliation and coordinating pallet returns

Complete data entry, invoicing and stock control activities

Support drivers with delivery queries and scheduling

Assist with vehicle and fleet administration

Provide support to warehouse, production and administration teams

Assist walk‑in customers and internal stakeholders

Maintain WHS, quality and operational standards

Contribute to process improvements and efficient warehouse operations

About You

2+ years’ experience in administration, warehouse or despatch

Previous dispatch or warehouse experience preferred

Experience with CHEP pallet management highly regarded

Strong Microsoft Office skills, particularly Excel

High attention to detail and strong organisational skills

Good communication and customer service skills

Ability to manage multiple tasks in a fast-paced environment

Experience in the automotive, industrial or commercial lubrication industry highly regarded

What We Offer

Join a supportive team in a hands‑on role with the opportunity to contribute to the efficient operation of a growing Australian‑owned business.