Customer Service & Internal Sales Admin

Solatube Australia Pty Ltd.; Sydney; Presencial; AUD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free onsite parking

Career development opportunities

Comprehensive training and onboarding

Established Australian family-owned

Descripción de la vacante

Solatube Home in Sydney seeks an Office & Accounts Administrator (Customer Service and Internal Sales) to keep the office running smoothly and support the sales team from inside. You’ll be the first point of contact for customers and builders, manage invoicing and reporting, and assist with quote-to-order processes.

You’ll handle calls and enquiries, schedule in-home consultations, process invoices, chase payments and contribute to regular operational reports.

Formación

• Excellent customer service skills and a friendly telephone manner.
• Experience with invoicing, accounts payable/receivable, and general accounts administration.
• Good knowledge of Microsoft Office, particularly Outlook, Word and Excel.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills with ability to juggle multiple priorities.

Responsabilidades

• Managing day-to-day office operations and administration
• Providing friendly, professional customer service by phone, email and online enquiry
• Supporting internal sales: following up leads and quotes, preparing quotations, converting enquiries into orders and booking in-home consultations
• Processing orders and coordinating install scheduling
• Preparing and processing invoices
• Managing accounts receivable and accounts payable, including following up outstanding payments
• Maintaining accurate customer, order and accounts records
• Preparing regular sales, accounts and operational reports for management
• Assisting management with general administration and business reporting

Conocimientos

Customer service

Telephone manner

Sales follow-up

Invoicing

Office admin

Organised

Herramientas

Microsoft Office

Outlook

Word

Excel

Xero

AroFlo

Descripción del empleo

Solatube Home in Sydney seeks an Office & Accounts Administrator (Customer Service and Internal Sales) to keep the office running smoothly and support the sales team from inside. You’ll be the first point of contact for customers and builders, manage invoicing and reporting, and assist with quote-to-order processes.

You’ll handle calls and enquiries, schedule in-home consultations, process invoices, chase payments and contribute to regular operational reports.