Customer Service & Fulfillment Coordinator

JobRadars - AU; Western Australia; On-site; AUD 50,000 - 70,000; Full time

Job summary

HospEquip is seeking a Customer Service Representative in Perth for a permanent, full-time position. This role involves handling customer calls, processing orders, and maintaining accurate records using SAP CRM.

The successful candidate should have excellent communication skills and at least 2 years of customer service experience. An attractive salary package will be negotiated. Apply through our applicant portal.

Qualifications

• At least 2 years of previous customer service experience.
• Experience with SAP or other ERP systems.

Responsibilities

• Handle high volume of calls and enquiries.
• Process customer orders using SAP CRM.
• Maintain customer interaction records in CRM.
• Assist with reception duties including phone queue coverage.
• Collaborate with other departments for efficient handling of queries.

Skills

Excellent communication skills

Exceptional time management skills

Problem-solving ability

General professionalism and confidentiality

Tools

SAP

ERP systems

Job description

HospEquip is seeking a Customer Service Representative in Perth for a permanent, full-time position. This role involves handling customer calls, processing orders, and maintaining accurate records using SAP CRM.

The successful candidate should have excellent communication skills and at least 2 years of customer service experience. An attractive salary package will be negotiated. Apply through our applicant portal.