Customer Service Advisor — Fast-Paced Support (Wakefield)

Reed Talent Solutions; Wakefield; On-site; AUD 34,000 - 39,000; Full time

Job summary

Angard Staffing is recruiting a Customer Service Advisor at our Wakefield site to provide first-time solutions by telephone and email within standard handling times, while delivering excellent quality of service in a busy contact centre with multi-screen systems.

The role is a temporary 12-week booking with potential extension. Hours are about 37.5 per week, 8:00am to 6:30pm, Monday to Saturday (Saturday work is essential). Start dates: 05/10/2026, 26/10/2026, or 16/11/2026.

Qualifications

• Experience in contact centre or customer service environment preferred.
• Strong communication and clear spoken English necessary.
• Able to handle multiple tasks and maintain service quality.

Responsibilities

• Provide first-time solutions for customers via telephone and email.
• Handle consecutive calls and manage complaints effectively.
• Deliver quality service within agreed handling times.

Skills

Phone calls

Workload prioritization

Communication

English proficiency

Customer service

Job description

Angard Staffing is recruiting a Customer Service Advisor at our Wakefield site to provide first-time solutions by telephone and email within standard handling times, while delivering excellent quality of service in a busy contact centre with multi-screen systems.

The role is a temporary 12-week booking with potential extension. Hours are about 37.5 per week, 8:00am to 6:30pm, Monday to Saturday (Saturday work is essential). Start dates: 05/10/2026, 26/10/2026, or 16/11/2026.