HR Support Officer

Civic Recruitment Limited; Wakefield; On-site; AUD 47,000 - 50,000; Part time

Job summary

Civic Recruitment Limited is hiring an HR Support Officer for a 2-month contract with a local authority in Wakefield. You will be the initial contact for HR and payroll queries, assisting with recruitment, onboarding, and employee records management.

The role focuses on high-quality customer service, compliance, and supporting payroll administration across the HR function. Expect 37 hours per week; salary £18.42 per hour umbrella; duties include drafting contracts and onboarding materials for

Qualifications

• Previous experience in an administrative capacity.
• Proficiency in managing confidential and sensitive information.
• Experience providing administrative support in a dynamic office setting.
• Familiarity with computerized systems and databases.
• Education to NVQ Level 3 or equivalent qualification and/or relevant experience.

Responsibilities

• Serve as the primary contact for HR-related inquiries via email, HR systems, phone, and in-person interactions.
• Offer expert advice and guidance on HR policies, processes, and procedures.
• Manage inquiries efficiently, ensuring responses are provided within agreed timelines.
• Deliver outstanding customer service to managers, employees, and external stakeholders.
• Support the entire recruitment administration process.
• Prepare and post job advertisements.
• Coordinate applications, shortlisting, and interview scheduling.
• Handle pre-employment checks, references, and right-to-work documentation.
• Draft employment contracts and onboarding materials.
• Assist new employees throughout the onboarding process.

Skills

Administrative capacity

Confidential information handling

Office support

Computerized systems

Education

NVQ Level 3 or equivalent

Job description

Wakefield, United Kingdom

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

2-month contract with a local authority

Summary

• The HR Support Officer position is a 2-month contract with a local authority, offering a rate of £18.42 per hour under an umbrella arrangement. This role is crucial for delivering precise and prompt administrative support across the Human Resources department. As the initial point of contact for HR and payroll inquiries, the HR Support Officer will assist with recruitment, onboarding, employee records management, payroll administration, and HR projects. The role demands a commitment to high-quality customer service and adherence to compliance standards.

Responsibilities

• Serve as the primary contact for HR-related inquiries via email, HR systems, phone, and in-person interactions.


• Offer expert advice and guidance on HR policies, processes, and procedures.


• Manage inquiries efficiently, ensuring responses are provided within agreed timelines.


• Deliver outstanding customer service to managers, employees, and external stakeholders.


• Support the entire recruitment administration process.


• Prepare and post job advertisements.


• Coordinate applications, shortlisting, and interview scheduling.


• Handle pre-employment checks, references, and right-to-work documentation.


• Draft employment contracts and onboarding materials.


• Assist new employees throughout the onboarding process.

Requirements

• Previous experience in an administrative capacity.


• Proficiency in managing confidential and sensitive information.


• Experience providing administrative support in a dynamic office setting.


• Familiarity with computerized systems and databases.


• Education to NVQ Level 3 or equivalent qualification and/or relevant experience.

Additional Information

• Working hours: 37 hours per week


• Location: Industrial Park, 41 Kenmore Road, Wakefield, West Yorkshire, WF2 0XE, United Kingdom


• Application deadline: 12th August 2026.